Services Support Associate I - Talent Processes and Business Support - Learning Admin - UKHRS - Hyderabad

The interview process typically consists of three rounds: a technical interview, an HR interview, and a final interview. The technical interview assesses your knowledge and skills in learning administration, Microsoft Office, and customer service. The HR interview evaluates your communication, problem-solving, and teamwork skills. The final interview is based on your knowledge of the company and its culture.

Deloitte's culture is positive and supportive, encouraging employees to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware.

Graduate degree, 0-1 years of work experience in learning administration, back office service operations, or customer service operations, Proficient in the use of Microsoft Office package applications

Round 1: Technical interview → Round 2: HR interview → Round 3: Final interview (based on company knowledge)

Deloitte's HRS Learning & Talent Support Services Associate Analyst role is a great opportunity for those who enjoy learning administration. The role requires providing high-quality first-line learning administration support to the HRS Learning & Talent Support Services team, with a focus on delivering excellent customer service to meet the needs of users and HR Services objectives. As a part of this team, you will be responsible for adding classes to the Deloitte Learning Management System, processing scheduled reports, providing delegate lists, distributing electronic training materials and pre-work, closing classes, and processing post-course evaluations and feedback. You will also ensure that all system-related activities or updates are completed accurately and on time, in line with procedural guidelines. The successful candidate will be able to demonstrate a professional, friendly, and approachable manner, work using their own initiative, and be enthusiastic and eager to learn new technologies. They should also be committed to working with their team to maintain a positive team spirit and be able to communicate in writing at all levels, displaying good email etiquette. Deloitte's culture is positive and supportive, encouraging employees to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Deloitte's HRS Learning & Talent Support Services Associate Analyst role offers a great opportunity for those who enjoy learning administration and are looking to grow their careers. With a focus on delivering excellent customer service, this role is perfect for those who are enthusiastic and eager to learn new technologies. Deloitte's culture is positive and supportive, and we offer well-being programs to help our employees maintain a healthy work-life balance. The role requires a graduate degree and 0-1 years of work experience in learning administration, back office service operations, or customer service operations. Proficient in the use of Microsoft Office package applications is also required. Prior experience in training and development domain is preferred. Deloitte's HRS Learning & Talent Support Services Associate Analyst role is a great opportunity for those who enjoy learning administration and are looking to grow their careers. With a focus on delivering excellent customer service, this role is perfect for those who are enthusiastic and eager to learn new technologies. Deloitte's culture is positive and supportive, and we offer well-being programs to help our employees maintain a healthy work-life balance. The role requires a graduate degree and 0-1 years of work experience in learning administration, back office service operations, or customer service operations. Proficient in the use of Microsoft Office package applications is also required. Prior experience in training and development domain is preferred. Deloitte's HRS Learning & Talent Support Services Associate Analyst role is a great opportunity for those who enjoy learning administration and are looking to grow their careers. With a focus on delivering excellent customer service, this role is perfect for those who are enthusiastic and eager to learn new technologies. Deloitte's culture is positive and supportive, and we offer well-being programs to help our employees maintain a healthy work-life balance.