Data Analyst

Wiley’s interview process typically consists of an online aptitude test followed by a technical interview that dives deep into Excel functions, data validation techniques, and Salesforce workflow knowledge. The final HR round evaluates cultural fit, communication abilities, and motivation for joining the Inclusive Access team. Candidates should practice data‑cleaning scenarios and be ready to discuss real‑world examples of process improvement.

Wiley promotes a learning‑centric culture where employees are encouraged to upskill through internal programs and external certifications. The company emphasizes work‑life balance with initiatives like meeting‑free Friday afternoons, flexible working arrangements, and a strong focus on employee well‑being. Growth opportunities are abundant, with clear pathways for vertical movement and cross‑functional exposure.

Bachelor's degree in any discipline (preferably Business, Economics, Statistics, Computer Science or related fields); Minimum 60% aggregate or CGPA equivalent; No active backlogs at the time of joining; Freshers and recent graduates (2024‑2026 batch) are welcome; Strong analytical mindset and high attention to detail.

Round 1: Online aptitude and logical reasoning test → Round 2: Technical interview focusing on Excel, data handling, and Salesforce concepts → Round 3: HR interview assessing cultural fit, communication skills, and career aspirations

Wiley is a world‑renowned publishing and education company with a legacy spanning more than two centuries. Headquartered in the United States, Wiley operates in over 100 countries, delivering high‑impact research, professional development, and learning solutions to academic institutions, corporations, and individual learners. The organization prides itself on a culture that values bold ideas, diverse perspectives, and relentless curiosity, encouraging employees to transform knowledge into tangible impact. Wiley’s commitment to continuous learning is evident through its internal mobility programs, meeting‑free Friday afternoons for deep work, and a robust suite of employee development initiatives that foster both personal and professional growth. The Inclusive Access Data Analyst role is a pivotal position within Wiley’s Inclusive Access team, which aims to simplify the adoption of digital textbooks and learning resources for universities and colleges. The analyst will be responsible for managing, cleaning, and validating large volumes of institutional, course, and CRM data, ensuring that the information feeding into Salesforce and other reporting tools is accurate and up‑to‑date. By maintaining high‑quality data, the analyst enables precise forecasting, effective sales operations, and data‑driven decision‑making across the organization. Key responsibilities include: 1. Collect, clean, validate, and maintain institutional, course, and CRM datasets to guarantee data integrity. 2. Research academic catalogues and university course structures to keep Salesforce opportunities current for accurate forecasting. 3. Curate and update Salesforce opportunities, supporting sales and account management teams in pipeline management. 4. Generate, update, and distribute adoption and opportunity reports to internal stakeholders, including the Sales and Affordable Solutions teams. 5. Perform detailed validation of large datasets using advanced Excel functions, pivot tables, and data‑validation techniques. 6. Support virtual selling campaigns by driving lead conversion, reconfirming content adoptions, and tracking campaign outcomes. 7. Assist with data ingestion by researching U.S. universities and entering course information into Salesforce. 8. Provide ongoing reporting on campaign performance and sales metrics, highlighting trends and actionable insights. 9. Manage WileyPLUS and Knewton license processes, including student opt‑out handling and course section creation. 10. Recommend and implement process improvements to automate repetitive tasks, increase efficiency, and reduce manual errors. The ideal candidate holds a bachelor’s degree, demonstrates strong Excel proficiency, and possesses meticulous attention to detail. Experience with Salesforce is highly beneficial, while knowledge of SQL and Power BI adds a competitive edge. Excellent written and verbal communication skills, the ability to collaborate across cross‑functional teams, and the capacity to prioritize multiple tasks in a fast‑paced environment are essential for success in this role. Wiley offers a collaborative, inclusive, and growth‑focused environment where analysts can expand their analytical expertise while contributing to the broader mission of democratizing education. Why join Wiley? Employees benefit from a supportive culture that encourages innovation, provides clear career progression paths, and offers competitive compensation aligned with market standards. The company’s emphasis on work‑life balance, continuous learning, and social impact makes it an attractive destination for fresh talent eager to make a meaningful difference in the education sector.