Java L1 Support

Candidates typically face a 30‑minute online aptitude test followed by a 45‑minute technical interview that probes Java fundamentals, MySQL queries, and scenario‑based troubleshooting. The HR round assesses communication skills, shift flexibility, and cultural fit. Overall difficulty is moderate; thorough preparation on core Java and basic SQL plus clear articulation of problem‑solving steps greatly improve chances.

Lenskart promotes a fast‑paced, merit‑based culture where ideas are welcomed and employees are encouraged to take ownership. The company offers flexible work arrangements, regular learning sessions, and clear pathways for promotion, ensuring a balanced work‑life experience even with night‑shift duties.

Eligibility: B.Tech in Computer Science, Information Technology, or MCA. Minimum 60% aggregate (or equivalent CGPA). Freshers or up to 1 year of relevant experience. Strong fundamentals in data structures, algorithms, and object‑oriented programming. Basic knowledge of Java, MySQL, and web application concepts. Must be comfortable working night shifts (9 PM – 6 AM). No active backlogs at the time of joining.

Round 1: Online Aptitude Test → Round 2: Technical Interview (focus on Java, MySQL, troubleshooting scenarios) → Round 3: HR Interview (culture fit, shift availability)

Lenskart is one of India’s fastest‑growing eyewear startups, founded in 2010 and now operating in over 30 cities with a strong online presence and a network of physical stores. The company leverages technology to deliver affordable, stylish glasses and contact lenses, using AI‑driven recommendation engines, a robust supply‑chain, and a customer‑centric mobile app. With a culture that encourages rapid experimentation and cross‑functional collaboration, Lenskart has become a preferred employer for fresh engineering talent seeking real‑world impact. The Java L1 Support role is an entry‑level position that sits at the intersection of operations and development. The incumbent will be the first point of contact for production issues arising in the Manesar and Bhiwadi manufacturing plants. By translating field‑level problems into actionable technical tickets, the L1 Support engineer ensures that the core development team receives clear, reproducible information, enabling swift resolution and minimal downtime. This role offers a unique blend of hands‑on troubleshooting, stakeholder communication, and exposure to the full software development lifecycle of a high‑volume e‑commerce platform. Key Responsibilities: 1. Receive, triage, and log production incidents from warehouse supervisors and operations staff. 2. Analyse logs, database entries, and application behavior to pinpoint root causes. 3. Communicate technical details in layman’s terms to non‑technical stakeholders and gather additional context. 4. Create detailed tickets for the Core Development team, including steps to reproduce, impact assessment, and suggested priority. 5. Participate in daily bug‑triage meetings and provide status updates to management. 6. Assist in the deployment of hot‑fixes and patches during night‑shift windows (9 PM – 6 AM). 7. Maintain documentation of recurring issues, work‑arounds, and standard operating procedures. 8. Collaborate with QA, DevOps, and product teams to ensure smooth roll‑outs of new releases. 9. Monitor system health dashboards and proactively flag potential anomalies. 10. Contribute ideas for process improvement and automation of repetitive support tasks. Tech Stack: Java (core), MySQL, Spring Boot, REST APIs, Linux/Unix, Git, Jenkins, ticketing tools (Jira/ServiceNow). Growth Path: Successful L1 engineers can progress to L2/L3 support, become Site Reliability Engineers, or transition into full‑stack development roles within Lenskart’s product teams. The exposure to production environments and direct interaction with senior engineers accelerates learning and career advancement. Why Join Lenskart: You will work in a dynamic, technology‑driven environment that values innovation, offers mentorship from seasoned engineers, and provides a clear roadmap for professional growth. The night‑shift schedule is ideal for fresh graduates looking for a stable entry point with competitive compensation and the chance to make a tangible impact on a high‑scale consumer platform.