Insurance Advisory - (Telugu, English)

Candidates typically experience a structured interview process that starts with an HR introductory call, followed by an analytical assessment, a task round to showcase communication and advisory skills, and concludes with a managerial interview. The questions focus on communication, problem solving, and role‑specific scenarios, with an emphasis on ethical selling and customer empathy.

Round 1: HR Introductory Call → Round 2: Assessment Round → Round 3: Task Round → Final Managerial Round

Ditto is a fast‑growing fintech startup that has redefined how Indians buy insurance. Backed by Zerodha and part of the Finshots family, Ditto has already helped thousands of customers make informed insurance decisions with clarity and ease. With over 10,000 glowing Google reviews, the company has proven that a customer‑centric, conversational approach can transform a traditionally dry industry.

Bachelor’s degree in any discipline, open to freshers. Fluency in English required; Telugu fluency is a must for this role. Basic computer literacy and familiarity with CRM tools are preferred.

Ditto is a fast‑growing fintech startup that has redefined how Indians buy insurance. Backed by Zerodha and part of the Finshots family, Ditto has already helped thousands of customers make informed insurance decisions with clarity and ease. With over 10,000 glowing Google reviews, the company has proven that a customer‑centric, conversational approach can transform a traditionally dry industry. The Insurance Advisory role is designed for freshers who are fluent in Telugu and English. You will be the first point of contact for customers who book appointments or reach out via chat. The job is split into two distinct paths: Team Falcon (call‑first, deep conversation) and Team Bliss (chat‑first, quick and crisp). Depending on your strengths, you can choose the path that best suits you. Key responsibilities include: 1. Engaging with customers through calls or WhatsApp to understand their insurance needs. 2. Explaining product trade‑offs in simple, jargon‑free language. 3. Recommending suitable plans based on individual risk profiles. 4. Guiding customers through the plan selection and purchase process. 5. Maintaining accurate records in the CRM and ensuring follow‑up. 6. Handling post‑sale queries and providing ongoing support. 7. Collaborating with the underwriting team to resolve policy issues. 8. Contributing to knowledge base articles and FAQs. 9. Meeting weekly targets for customer satisfaction and sales. 10. Continuously learning about new products and market trends. Tech stack: Basic CRM tools, WhatsApp Business API, Microsoft Office, and the company’s proprietary advisory platform. Training is provided from scratch, so no prior insurance experience is required. Growth path: After the initial training, successful advisors can progress to senior advisory roles, team lead positions, or even product specialist tracks. Ditto also offers cross‑functional learning opportunities in marketing, data analytics, and product development. Why join Ditto? The company offers a flexible work environment (remote or hybrid), health and term insurance, wellness benefits, menstrual leave, and regular off‑sites and team events. The culture is collaborative, supportive, and focused on ethical selling and customer education. Overall, this role is ideal for communicative, empathetic, and detail‑oriented freshers who want to build a career in the growing insurance tech space.