AR Executive (Night Shift)

Omega Healthcare’s interview process typically spans 3‑4 rounds: an initial telephonic screen, an online aptitude & communication test, a technical interview focusing on claim‑processing scenarios, and a final HR discussion. The difficulty is moderate; preparation should focus on RCM basics, communication clarity and aptitude practice.

Omega Healthcare promotes a collaborative and learning‑centric environment where employees are encouraged to upskill through regular training. The firm emphasizes work‑life balance with flexible shift rotations and provides clear career progression pathways.

Freshers are welcome. Education: Any graduate (BA, BBA, B.Com, B.Sc, BCA, BE/B.Tech). Minimum aggregate: 60% (no active backlogs). Age: ≤29 years. Excellent English communication skills required. Not eligible: Post‑graduates, BPharma/MPharma/DPharma candidates.

Round 1: Telephonic screening (basic eligibility & communication). Round 2: Online aptitude & English test. Round 3: Technical interview (RCM concepts, claim handling scenarios). Round 4: HR interview (fitment, salary expectations, reference to Janifer R).

Omega Healthcare is one of India’s leading healthcare outsourcing firms, specializing in Revenue Cycle Management (RCM) for hospitals and clinics across the United States. With a robust client base, cutting‑edge claim‑processing platforms and a strong focus on compliance, the company has carved a niche in the highly regulated healthcare domain. The organization prides itself on a culture of continuous learning, employee empowerment and a clear career ladder for fresh talent. As an AR Executive (Night Shift), you will be the front‑line liaison between Omega and US insurance payers, handling claim denials, adjustments and self‑pay updates. The role is designed for fresh graduates who are eager to start a career in healthcare finance and are comfortable working the US night shift (5:30 PM – 2:30 AM). You will receive comprehensive RCM training, hands‑on exposure to industry‑standard software and a clear growth path from executive to senior leadership. **Key Responsibilities** 1. Contact US insurance payers to resolve claim denials and non‑denials. 2. Review and reconcile payment, adjustment and self‑pay data in the claim management system. 3. Identify recurring payer issues, log trends and escalate to senior analysts. 4. Maintain and update Standard Operating Procedures (SOPs), issue logs and trend trackers. 5. Participate actively in RCM training sessions and knowledge‑sharing forums. 6. Resolve complex patient account queries and ensure accurate posting. 7. Route non‑calling accounts to the analytical team for deeper investigation. 8. Support re‑processing activities by identifying payer‑level discrepancies. 9. Generate daily/weekly performance reports for management review. 10. Uphold data privacy and compliance standards in all interactions. **Tech Stack & Tools**: MS Office (Excel, PowerPoint), healthcare claim management platforms (e.g., Epic, Cerner, Meditech), basic SQL for data extraction, ticketing tools (Jira/ServiceNow) and communication tools (Teams, Slack). **Growth Path**: AR Executive → Senior AR Executive → Team Lead → RCM Manager → Operations Head. The company offers regular performance‑based increments, certifications in healthcare billing and opportunities to shift to other RCM domains such as coding or analytics. **Why Join Omega Healthcare?** You will gain exposure to the US healthcare ecosystem, receive structured training, work in a collaborative night‑shift team and enjoy a competitive salary package with clear promotion criteria. The organization’s emphasis on work‑life balance, employee wellness programs and a supportive leadership team makes it an ideal launchpad for a long‑term career in healthcare finance.