Service Now Developer

Deloitte’s interview process typically starts with an online aptitude test that assesses logical reasoning, quantitative ability, and verbal skills. Successful candidates move to a technical interview focused on ServiceNow fundamentals, scripting, integration, and ITIL concepts, followed by an HR round that evaluates cultural fit, communication, and career aspirations. The overall difficulty is moderate to high, and thorough preparation on platform-specific scenarios and real‑world use cases is key.

Deloitte promotes a collaborative and inclusive work environment where learning is continuous and performance is recognised. Employees benefit from structured career paths, mentorship, and a healthy work‑life balance supported by flexible work arrangements and wellness programs.

Bachelor's degree in Computer Science, Information Technology, Electronics & Communication, or related engineering discipline. Minimum 60% aggregate (or CGPA 6.5/10) in the final year. No active backlogs at the time of joining. Fresh graduates from the 2025, 2026 or 2027 batch are eligible. Candidates must possess a valid ServiceNow Certified System Administrator certification or be willing to obtain it within the first six months of employment.

Round 1: Online aptitude test (logical reasoning, quantitative, verbal) → Round 2: Technical interview (ServiceNow concepts, scripting, integration, ITIL) → Round 3: HR interview (fitment, motivation, cultural alignment)

Deloitte is one of the world’s leading professional services firms, offering consulting, audit, tax, and advisory solutions to a diverse set of clients across industries. With a strong presence in India, Deloitte has built a reputation for driving digital transformation and fostering a culture of continuous learning. The firm invests heavily in emerging technologies such as cloud, AI, and automation, enabling its employees to work on high‑impact projects that shape the future of business. As a fresher‑friendly organization, Deloitte provides structured onboarding, mentorship programs, and a vibrant community that encourages collaboration and innovation. The Service Now Developer role in the Hyderabad office is designed for fresh graduates who are eager to dive into the world of enterprise service management. As a ServiceNow developer, you will be part of a dynamic team that builds, configures, and customises ServiceNow applications to streamline IT service delivery for Deloitte’s internal teams and external clients. You will work closely with business analysts, solution architects, and senior developers to translate business requirements into robust, scalable solutions on the ServiceNow platform. Key Responsibilities: 1. Design, develop, and maintain custom ServiceNow applications using JavaScript, HTML, CSS, and XML. 2. Implement server‑side and client‑side scripts including Business Rules, Script Includes, UI Actions, and UI Policies. 3. Create and customise Service Portal pages, widgets, and CMS content to enhance user experience. 4. Integrate ServiceNow with external systems using REST and SOAP web services. 5. Perform configuration of ITSM modules (Incident, Problem, Change, Request) adhering to ITIL best practices. 6. Conduct unit testing, code reviews, and support defect resolution. 7. Participate in sprint planning, daily stand‑ups, and agile ceremonies. 8. Document technical designs, configuration steps, and knowledge‑base articles. 9. Assist in migration activities and data imports across ServiceNow instances. 10. Stay updated with the latest ServiceNow releases and recommend platform enhancements. Tech Stack: ServiceNow, JavaScript, HTML5, CSS3, XML, REST/SOAP APIs, ITIL framework, Service Portal, UI Builder, Agile tools (Jira, Confluence). Growth Path: Starting as an Associate ServiceNow Developer, you can progress to Senior Developer, Technical Lead, and eventually Solution Architect or Platform Manager, with opportunities to specialise in ITSM, ITOM, or HR Service Delivery. Why Join Deloitte: Deloitte offers a competitive salary, exposure to global clients, and a learning ecosystem that includes Deloitte University, certifications, and mentorship. The firm’s inclusive culture, emphasis on work‑life balance, and commitment to social impact make it an ideal launchpad for a rewarding technology career.