NTT DATA Networking Managed Services Engineer (L1) | Freshers | Bangalore | Full-Time

Round 1: Online aptitude & technical assessment → Round 2: Technical interview (networking fundamentals, scenario‑based questions) → Round 3: HR interview (fit, motivation, career goals)

NTT DATA promotes a collaborative, inclusive environment where continuous learning is encouraged. Employees benefit from structured mentorship, regular skill‑upgradation programs, and a balanced work‑life approach supported by flexible hybrid schedules.

Candidates typically face a three‑stage process: an online aptitude test followed by a technical interview that probes networking fundamentals, protocol knowledge, and scenario‑based troubleshooting, and finally an HR round assessing cultural fit and communication skills. The difficulty is moderate; thorough preparation on routing protocols and ITSM concepts greatly improves chances.

Bachelor’s Degree in Information Technology, Computer Science, Electronics & Communication, or any related engineering discipline; minimum 60% aggregate (or CGPA 6.0/10); graduating batch 2023‑2025; no active backlogs at the time of joining; freshers and early‑career candidates are encouraged to apply.

NTT DATA is a global leader in business and technology services, operating in more than 70 countries and generating annual revenues exceeding $30 billion. The company partners with 75% of the Fortune Global 100, delivering end‑to‑end solutions across cloud, AI, cybersecurity, networking, data centers, and digital transformation. Known for its culture of innovation and technical excellence, NTT DATA invests heavily in employee growth, offering structured learning paths, certifications, and exposure to cutting‑edge enterprise projects. The role of Networking Managed Services Engineer (L1) is a hybrid, full‑time position based in Bangalore, designed specifically for fresh graduates and early‑career professionals. As an L1 engineer, you will become an integral part of the Network Operations Center (NOC), monitoring client networks, diagnosing incidents, and ensuring that critical infrastructure remains secure and performant. You will work closely with senior engineers, gaining hands‑on experience with enterprise‑grade routing, switching, and security devices while adhering to IT Service Management (ITSM) best practices. Key responsibilities include: 1. Real‑time monitoring of client IT and network environments using NOC tools. 2. Rapid identification, investigation, and resolution of network incidents. 3. Providing multi‑channel support (ticketing system, chat, phone) to enterprise customers. 4. Following ITSM processes for incident, problem, and request management. 5. Executing routine maintenance tasks, configuration updates, and patch deployments. 6. Escalating complex issues to L2/L3 teams with detailed documentation. 7. Maintaining accurate ticket logs and knowledge‑base articles. 8. Participating in shift handovers to guarantee 24×7 service continuity. 9. Contributing to automation and process‑improvement initiatives. 10. Assisting in disaster‑recovery drills and project‑related activities. The technical stack you will be exposed to includes BGP, OSPF, EIGRP, Cisco Nexus switches, Juniper routers, Palo Alto and Fortinet firewalls, Cisco ISE/ACS, Meraki solutions, and Pulse Secure SSL VPN. While a formal networking certification such as CCNA is preferred, the role is open to candidates with a solid foundational understanding of networking concepts. Joining NTT DATA offers a clear growth trajectory: successful L1 engineers can progress to L2/L3 roles, specialize in security or cloud networking, or move into solution architecture and consulting. The hybrid work model provides flexibility, while the company’s strong emphasis on learning ensures access to internal training, external certifications, and mentorship from industry veterans. This position is an excellent launchpad for a rewarding career in networking and managed services.