Analyst – Process Analytics – S&M

Genpact’s interview process typically starts with an online aptitude test covering quantitative, logical and verbal reasoning. Shortlisted candidates face a technical interview focused on Excel, VBA macros and analytical thinking, followed by an HR round that assesses cultural fit and communication skills. The overall difficulty is moderate; thorough preparation of data‑analysis case studies and clear articulation of past projects are key to success.

Genpact promotes a collaborative and learning‑centric environment where employees are encouraged to experiment with new technologies. The company offers structured career growth, flexible work‑hours for evening shifts, and a balanced approach to work‑life integration.

Bachelor’s or Master’s degree in Business Analytics, Computer Science, Statistics, Data Science or related fields; minimum 60% aggregate (or CGPA 6.0/10); final year students or fresh graduates from the 2022‑2026 batches; no active backlogs at the time of joining; strong analytical mindset and proficiency in Excel/VBA.

Round 1: Online Assessment (aptitude & logical reasoning) → Round 2: Technical Interview (Excel, VBA, analytics concepts) → Round 3: HR Interview (fitment, communication, career goals)

Genpact is a global leader in professional services and digital transformation. With a presence in more than 30 countries, the company helps Fortune 500 clients re‑imagine their operations through data‑driven insights, automation and AI‑powered solutions. Over the years, Genpact has built a strong reputation for fostering a culture of continuous learning, encouraging innovation, and delivering measurable business impact across industries such as banking, consumer goods, healthcare and technology. The Bangalore office serves as a hub for analytics, process excellence and commercial operations. Fresh graduates joining Genpact get exposure to cutting‑edge tools, cross‑functional projects and mentorship from seasoned professionals. The firm’s commitment to up‑skilling its workforce is evident through internal learning platforms, certifications and a clear career progression framework. **Role Summary** As an Analyst – Process Analytics – Sales & Marketing, you will be at the intersection of data, sales strategy and operational efficiency. Your primary responsibility is to turn raw sales and market data into actionable insights that drive commercial decisions. You will partner closely with sales, marketing and finance teams to monitor performance, identify bottlenecks, and recommend process improvements. The role also involves supporting the rollout of sales enablement tools and contributing to budgeting and forecasting activities. **Key Responsibilities** 1. Collect, cleanse and analyse sales, pipeline and market data from multiple sources. 2. Build and maintain interactive dashboards and KPI scorecards using Excel, VBA macros and Power BI. 3. Conduct root‑cause analysis of sales process inefficiencies and propose data‑backed solutions. 4. Collaborate with sales and marketing stakeholders to define reporting requirements and ensure data accuracy. 5. Support the implementation and adoption of sales automation tools, providing training and documentation. 6. Assist the commercial planning team in budgeting, forecasting and variance analysis. 7. Prepare regular performance reports and present insights to senior leadership. 8. Participate in Agile sprint ceremonies, contributing to backlog grooming and sprint reviews. 9. Apply design‑thinking principles to redesign workflows that enhance productivity. 10. Stay updated on emerging analytics techniques and AI‑driven insights relevant to commercial operations. **Tech Stack**: Microsoft Excel (advanced formulas, Power Query), VBA & VBA Macros, Power BI/Tableau, SQL basics, Python (optional), Agile collaboration tools (Jira, Confluence), Design‑Thinking frameworks. **Growth Path**: Analyst → Senior Analyst → Manager → Associate Director → Business Unit Lead. Genpact offers structured learning programs, certifications (e.g., Six Sigma, Data Visualization) and opportunities to work on global client projects, accelerating career growth. **Why Join Genpact?** - Direct exposure to AI‑enabled process intelligence and large‑scale commercial operations. - A vibrant, inclusive culture that rewards curiosity and continuous improvement. - Access to world‑class mentors, internal training portals and a clear promotion ladder. - Opportunity to work on real‑time business problems for leading brands, building a strong foundation for a data‑analytics career. If you are passionate about turning data into strategic advantage and thrive in a fast‑paced, collaborative environment, this role offers the perfect launchpad for your analytics journey.