Jr Team Member – Network Operations & Support

The interview process typically starts with a timed online aptitude test covering quantitative, logical reasoning, and verbal ability. Successful candidates move to a technical interview where interviewers probe networking fundamentals, troubleshooting scenarios, and basic scripting. The final HR round assesses cultural fit, communication skills, and career goals. Preparation should focus on core networking concepts, practical problem‑solving, and clear articulation of experiences.

Tata Communications promotes a collaborative work environment where employees are encouraged to share ideas and innovate. The company offers clear growth pathways, regular skill‑upgradation programs, and a balanced work‑life culture that respects personal time.

Graduates (B.Tech/B.E., B.Sc., B.Com, BBA, MCA, M.Tech) from any stream with a minimum of 60% aggregate. No active backlogs at the time of joining. Freshers or candidates with up to 1 year of relevant experience are eligible. Must be able to work from Chennai location. Good communication skills in English are essential.

Round 1: Online Aptitude Test → Round 2: Technical Interview (focus on networking concepts, problem‑solving, and scenario‑based questions) → Round 3: HR Interview (fitment, communication, and career aspirations)

Tata Communications is a global leader in the telecommunications and digital infrastructure space, serving more than 200 countries with a portfolio that spans voice, data, cloud, and security services. With a heritage of over 150 years, the company has evolved from a traditional telecom operator to a cutting‑edge digital enabler, helping enterprises, service providers, and governments build resilient networks. Its culture emphasizes innovation, continuous learning, and a customer‑first mindset, making it an attractive destination for fresh talent looking to launch a career in a high‑impact environment. The Platform Planning & Network Design department is the backbone of Tata Communications' service delivery engine. It is responsible for designing, planning, and optimizing the extensive network that powers the company's global connectivity solutions. As a Jr Team Member – Network Operations & Support, you will join a dynamic team that ensures the smooth functioning of network services, handles order management, and supports the delivery of end‑to‑end solutions for enterprise customers. **Role Summary** You will assist senior engineers in day‑to‑day network operations, participate in order processing, and contribute to service delivery activities. The role offers exposure to a wide range of network technologies, tools, and processes, providing a solid foundation for a career in telecom network engineering. **Key Responsibilities** 1. Assist in the planning and design of network topology based on customer requirements. 2. Process and track service orders, ensuring timely provisioning and activation. 3. Monitor network performance using NMS tools and raise alerts for any anomalies. 4. Participate in root‑cause analysis and support escalation management for network incidents. 5. Maintain accurate documentation of network configurations, change logs, and service records. 6. Collaborate with cross‑functional teams such as provisioning, field engineering, and customer support to resolve issues. 7. Prepare regular reports on service delivery metrics and network health. 8. Support the implementation of network upgrades and migrations under senior guidance. 9. Utilize Microsoft Office suite to create presentations, spreadsheets, and status reports for internal stakeholders. 10. Communicate effectively with customers and internal teams to convey technical information in a clear manner. **Tech Stack** The role leverages industry‑standard tools such as Cisco Prime, Juniper Network Management, SolarWinds, and proprietary Tata Communications NMS platforms. Familiarity with IP/MPLS, Ethernet, VPN technologies, and basic scripting (Python/Bash) is advantageous. **Growth Path** Starting as a Jr Team Member, high performers can progress to Network Engineer, Senior Network Engineer, and eventually to roles like Network Design Lead or Project Manager. The company encourages certifications (e.g., CCNA, JNCIA) and provides internal training programs to accelerate career growth. **Why Join Tata Communications?** - Work on a global network that connects millions of users worldwide. - Access to continuous learning opportunities, mentorship, and industry‑recognised certifications. - Competitive compensation, performance‑linked incentives, and a supportive work‑life balance. - Be part of a forward‑thinking organization that values innovation and employee well‑being. Overall, this position offers a solid launchpad for fresh engineering graduates eager to dive into the telecom industry, gain hands‑on experience, and build a rewarding career with a market‑leading brand.