Jr. Service Now Developer

The interview process at Sutherland Global Services typically consists of three rounds: a technical round, an HR round, and a final round. The technical round will test your programming skills and knowledge of the ServiceNow platform. The HR round will assess your communication and interpersonal skills. The final round will be a presentation round where you will be asked to present a project or idea. Be prepared to answer behavioral questions and provide examples from your past experiences.

Sutherland Global Services has a dynamic and collaborative work culture that encourages innovation and creativity. The company provides opportunities for growth and professional development, and offers a competitive compensation and benefits package. The work-life balance at Sutherland is excellent, with flexible working hours and a supportive team environment.

Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Programming: Proficiency in JavaScript, HTML, and CSS. Foundational Knowledge: Understanding of SaaS platforms, ITIL frameworks, and Agile/Scrum methodologies. Certifications: Completion of foundational ServiceNow training or holding a ServiceNow Certified System Administrator (CSA) certification is highly desired.

Round 1: Technical Round → Round 2: HR Round → Round 3: Final Round (based on company knowledge)

Sutherland is a global digital transformation company that works with iconic brands worldwide. Specializing in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics — Sutherland drives digital transformation, optimizes critical business operations, reinvents experiences, and pioneers new solutions. They have created 200+ unique inventions under patents across AI and critical technologies, providing a seamless "as a service" model. As a Jr. ServiceNow Developer at Sutherland, you will be part of their Telecom team and work from home in Hyderabad. Your primary responsibility will be to assist in designing, developing, and maintaining the ServiceNow platform to support business operations across Telecom workflows. Key Responsibilities: - Platform Development: Assist in designing and configuring catalog items, flows, business rules, client scripts, UI policies, and UI actions - Module Support: Help implement and maintain core modules including Incident, Change, Problem, and Request Management - System Maintenance: Support CMDB updates, data imports, and integration maintenance using REST API or SOAP - Testing & Debugging: Participate in testing cycles, code reviews, and help troubleshoot platform issues - Documentation: Create and maintain technical design specifications, functional specifications, and user documentation As a Jr. ServiceNow Developer, you will be working with a team of experienced professionals and will have the opportunity to learn and grow with the company. Sutherland provides a dynamic and challenging work environment that encourages innovation and creativity. Why Join Sutherland Global Services? - Opportunity to work with a global digital transformation company - Chance to work on cutting-edge technologies and projects - Collaborative and dynamic work environment - Opportunities for growth and professional development - Competitive compensation and benefits package If you are a motivated and talented individual looking for a challenging role in a dynamic company, then Sutherland Global Services is the perfect place for you. Apply now to become a Jr. ServiceNow Developer and be a part of their Telecom team.