Analyst

Round 1: Online Application Screening → Round 2: Aptitude/Logical Reasoning Test → Round 3: Technical/Functional Interview (focus on MS Office, process handling) → Round 4: HR Interview (behavioural fit and motivation)

KGS promotes a collaborative, performance‑driven culture where learning is continuous and employees are encouraged to take ownership. The work‑life balance is respected with flexible timings during non‑peak periods, and the organization offers clear career progression and regular upskilling opportunities.

The interview process typically spans 3‑4 rounds, starting with an online screening, followed by an aptitude test, a functional interview focusing on MS Office and process knowledge, and finally an HR round assessing cultural fit. Questions are moderate in difficulty, emphasizing scenario‑based problem solving and communication skills. Candidates should practice clear, structured answers and be ready to discuss real‑world examples of handling queries or managing records.

Eligible degrees: Bachelor of Arts (BA), Bachelor of Commerce (B.Com), Bachelor of Education (B.Ed), Bachelor of Engineering (BE), Bachelor of Computer Applications (BCA). Minimum aggregate typically 60% (or as per institute norms). No active backlogs allowed at the time of joining. Candidates should belong to the 2026 graduating batch (or recent graduates) and have 0–2 years of relevant experience in operations, administration, customer service or related domains.

KPMG Global Services (KGS) is the delivery arm of KPMG, one of the world’s leading professional services firms. Operating across more than 150 countries, KGS provides scalable support to KPMG member firms in areas such as finance, risk, technology and learning. In India, the organization is known for its high‑impact operations, strong governance standards and a culture that blends global best practices with local expertise. Employees get exposure to international clients, rigorous process frameworks and a collaborative environment that encourages continuous learning. The Analyst role in Gurugram is an entry‑level position focused on learning administration and operational excellence. The incumbent will act as a gate‑keeper for course submissions, ensure compliance with NASBA and KPMG CPE guidelines, and manage the end‑to‑end lifecycle of Continuing Professional Education (CPE) credits. The job blends customer‑service orientation with meticulous record‑keeping, requiring strong communication, problem‑solving and MS‑Office proficiency. It is ideal for fresh graduates or candidates with up to two years of experience who wish to start a career in a structured, process‑driven environment. **Key Responsibilities** 1. Review and approve course submissions against NASBA and internal CPE standards. 2. Administer CPE credits in KPMG’s learning management system and generate certificates of attendance. 3. Manage daily learning requests, track progress and ensure SLA compliance. 4. Respond to learner queries via email, providing timely and professional support. 5. Coordinate with on‑shore teams, leadership and external stakeholders to resolve issues. 6. Maintain accurate records of course reviews, credit allocations and communications. 7. Identify discrepancies, flag non‑compliant submissions and escalate when necessary. 8. Contribute to quality and compliance audits, meeting defined performance targets. 9. Assist in continuous improvement initiatives for the learning administration process. 10. Support busy season peaks by handling increased request volumes efficiently. **Tech Stack & Tools**: Microsoft Outlook, Excel (pivot tables, formulas), Word, internal LMS, and other business applications. **Growth Path**: Analysts can progress to Senior Analyst, Team Lead, and eventually to Managerial roles within the Learning Services or broader Operations verticals. The exposure to global processes also opens pathways to cross‑functional moves in finance, risk or technology services. **Why Join KGS?** The role offers a fast‑track entry into a globally recognized firm, structured training, mentorship from seasoned professionals, and the chance to work on processes that impact KPMG clients worldwide. The organization’s emphasis on integrity, quality and employee development makes it a rewarding place to launch a professional career.