Business Analyst

Round 1: Online aptitude test (logical reasoning, quantitative, verbal) → Round 2: Technical interview (domain knowledge, platform experience, case study) → Round 3: HR interview (fitment, communication, salary discussion)

Cognizant promotes a learning‑first culture where employees are encouraged to upskill through internal academies and external certifications. The firm offers a balanced work‑life environment with flexible timings, especially for roles requiring cross‑time‑zone collaboration, and provides clear growth pathways through mentorship and performance‑driven promotions.

Cognizant's interview process typically starts with an online aptitude test followed by a technical interview that probes domain knowledge, platform experience, and problem‑solving abilities. The final HR round assesses cultural fit, communication skills, and salary expectations. Candidates often find the technical round moderately challenging, with case‑study questions on benefits administration and scenario‑based problem solving.

Degree: B.E, B.Tech, B.Sc, M.E, M.Tech, or M.Sc in any relevant stream. Minimum 4–5 years of professional experience in the healthcare benefits domain. Proven exposure to benefits administration platforms (Workday, Benefitsolver, SAP SuccessFactors, Oracle Benefits Cloud, PlanSource). Strong command of Excel, VLOOKUP, and MS Office. Ability to work flexible hours for US on‑shore collaboration. No specific percentage requirement; candidates with a clean academic record and no pending backlogs are preferred.

Cognizant is a global professional services powerhouse that helps enterprises reimagine their business models, modernize technology stacks, and transform customer experiences. With a presence in over 40 countries, the firm serves a diverse portfolio of clients across banking, healthcare, insurance, retail, and many other sectors. In India, Cognizant operates large delivery centers that act as innovation hubs, offering fresh talent exposure to cutting‑edge projects and a culture that encourages continuous learning. The company’s commitment to sustainability, diversity, and employee growth has earned it a strong reputation among both clients and job‑seekers. The Business Analyst role in Pune is positioned within Cognizant’s healthcare practice, focusing on the end‑to‑end benefits lifecycle for payer and provider organizations. The role demands a blend of domain expertise in healthcare benefits, strong analytical abilities, and hands‑on experience with leading benefits platforms such as Workday, Benefitsolver, and SAP SuccessFactors. As a Business Analyst, you will act as a bridge between business stakeholders and technical teams, ensuring that benefits configurations are accurate, compliant, and aligned with client objectives. Key Responsibilities: 1. Analyze and document the complete payer/provider benefits lifecycle, including enrollment, eligibility, claims, appeals, billing, and provider management. 2. Collaborate with subject‑matter experts, product owners, compliance officers, UX designers, and engineering teams to translate business needs into functional specifications. 3. Configure and validate benefits rules on enterprise platforms (Workday, Benefitsolver, SAP SuccessFactors, Oracle Benefits Cloud, PlanSource). 4. Conduct regression testing and validation during open enrollment periods and plan‑year rollovers. 5. Partner with QA teams to design and execute EDI 834 file testing and member/provider data validation. 6. Prepare detailed API documentation and support integration efforts with third‑party systems. 7. Participate in Agile/Scrum ceremonies, including sprint planning, daily stand‑ups, and retrospectives. 8. Provide timely support for late‑evening stand‑ups with US on‑shore teams, ensuring smooth cross‑time‑zone collaboration. 9. Generate reports using Excel, VLOOKUP, and other MS Office tools to monitor benefits performance and compliance. 10. Mentor junior analysts and contribute to knowledge‑sharing sessions within the practice. Tech Stack: Benefits platforms (Workday, Benefitsolver, SAP SuccessFactors, Oracle Benefits Cloud, PlanSource), MS Excel/VLOOKUP, SQL basics, Agile tools (Jira, Confluence), EDI 834, API testing tools, QA/testing frameworks. Growth Path: Starting as a Business Analyst, high performers can progress to Senior Business Analyst, Delivery Lead, or Product Owner roles, eventually moving into Management or Consulting tracks within Cognizant’s healthcare vertical. Why Join Cognizant? The company offers exposure to large‑scale, high‑impact healthcare projects, a structured learning ecosystem (including certifications and internal training), and a collaborative culture that values innovation. Employees benefit from competitive compensation, flexible work arrangements, and a clear career progression roadmap, making Cognizant an attractive destination for ambitious analysts.