Associate Analyst | Cloud Infrastructure | Bengaluru | Engineering | Hybrid Cloud Engineering

Deloitte’s interview process typically starts with an online aptitude test followed by a technical interview focused on IT service management, cloud fundamentals, and analytical thinking. The final HR round assesses cultural fit, communication skills, and willingness to work in rotational shifts. Candidates find the process moderately challenging but well‑structured, and practicing case‑based questions and incident‑management scenarios helps greatly.

Deloitte fosters a collaborative and inclusive work environment where learning and innovation are encouraged. Employees benefit from structured career ladders, regular upskilling programs, and a balance between challenging projects and personal well‑being.

Graduates with B.Sc. or B.A. degree from any discipline, minimum 60% aggregate (or CGPA 6.0/10), batch year 2025‑2027, no active backlogs. Good verbal and written communication skills and willingness to work in 24x7 rotational shifts are mandatory.

Round 1: Online Aptitude Test (Logical Reasoning, Quantitative, Verbal) → Round 2: Technical Interview (ITSM concepts, ServiceNow, Cloud basics) → Round 3: HR Interview (fitment, motivation, shift availability)

Deloitte Touche Tohmatsu India LLP is one of the leading professional services firms in India, offering consulting, audit, tax, and advisory services across multiple industries. With a strong focus on digital transformation, Deloitte helps its clients adopt cutting‑edge technologies, modernize legacy systems, and build resilient cloud infrastructures. The firm’s Engineering, AI & Data practice drives mission‑critical solutions that accelerate business growth, improve financial performance, and enable innovative digital products. Deloitte’s culture emphasizes continuous learning, collaboration, and a commitment to delivering impact at scale. The Associate Analyst role in Cloud Infrastructure sits within the Hybrid Cloud Engineering team in Bengaluru. This is a fresh‑graduate position designed for candidates who are eager to start their career in a 24x7 operational environment. The role revolves around monitoring service health, managing incidents, and ensuring that Service Level Agreements (SLAs) are consistently met. You will work closely with senior engineers, service owners, and cross‑functional teams to resolve issues quickly and maintain seamless cloud service delivery. **Key Responsibilities** 1. Monitor ServiceNow dashboards and other operational monitoring tools to track system health. 2. Log, prioritize, and manage incidents, alerts, and service requests in accordance with SOPs. 3. Follow defined escalation matrices to ensure timely resolution of critical issues. 4. Maintain accurate incident records, actions taken, and status updates for audit and reporting. 5. Prepare and share operational performance reports with stakeholders. 6. Coordinate with internal teams (cloud engineers, network, security) for incident resolution. 7. Support shift handovers, ensuring continuity of operations across 24x7 rotational shifts. 8. Adhere to agreed SLAs and operational processes, driving continuous improvement. 9. Participate in root‑cause analysis and suggest preventive measures. 10. Contribute to knowledge‑base articles and SOP enhancements. **Tech Stack**: ServiceNow, Splunk or similar monitoring platforms, AWS/Azure hybrid cloud services, Linux/Unix environments, basic scripting (Python/Bash), IT Service Management (ITSM) concepts, and ticketing tools. **Growth Path**: Starting as an Associate Analyst, high performers can progress to Senior Analyst, then Consultant, followed by Manager, Senior Manager, and eventually Director or Partner roles within Deloitte’s Cloud Engineering practice. The firm provides structured learning, certifications, and mentorship to accelerate career growth. **Why Join Deloitte?** Deloitte offers a vibrant work culture that blends challenging projects with a supportive environment. Freshers get exposure to large‑scale cloud implementations, access to world‑class training resources, and the opportunity to work alongside industry experts. The rotational shift model ensures you gain experience in incident management, problem‑solving, and client interaction, laying a solid foundation for a successful technology career.