Custom Software Engineer

ATCI’s interview process typically begins with a timed online aptitude test, followed by a technical interview that focuses on coding, cloud concepts, and scenario‑based problem solving. The final HR round assesses cultural fit and communication skills. Candidates should practice coding on platforms like LeetCode and review cloud contact‑center fundamentals to succeed.

ATCI promotes a collaborative and inclusive work environment where continuous learning is encouraged through internal training and certifications. Employees benefit from clear growth pathways, flexible work arrangements, and a balanced focus on professional and personal well‑being.

Bachelor's degree (15 years full‑time education) in Engineering, Computer Science, Information Technology or related fields; minimum 60% aggregate (or equivalent CGPA); graduating batch 2023‑2025; no active backlogs at the time of joining; strong communication skills and willingness to learn.

Round 1: Online Assessment (aptitude & logical reasoning) → Round 2: Technical Interview (coding, system design, cloud concepts) → Round 3: HR Interview (behavioral fit, motivation)

Accenture, operating under the brand ATCI in India, is a global professional services firm that combines deep industry expertise with cutting‑edge technology. With a workforce of over 775,000 professionals worldwide, Accenture helps clients reinvent their businesses through innovation, cloud transformation, and digital solutions. The company places a strong emphasis on inclusive culture, continuous learning, and social responsibility, making it a preferred employer for fresh talent across the country. The Bengaluru office serves as a hub for technology and consulting excellence, hosting teams that work on cloud platforms, AI, and enterprise solutions for Fortune‑500 clients. ATCI’s commitment to employee growth is evident through its robust training programs, mentorship opportunities, and clear career ladders that enable engineers to progress from associate roles to senior technical leadership positions. **Role Summary** As a Custom Software Engineer, you will lead the design, development, and configuration of bespoke applications that meet specific client requirements. Acting as the primary liaison for project communications, you will coordinate with cross‑functional teams, gather requirements, and ensure seamless integration of cloud‑based contact center solutions. The role demands proactive problem‑solving, strong documentation habits, and the ability to translate business needs into technical deliverables. **Key Responsibilities** 1. Lead the end‑to‑end design and build of custom applications on cloud contact‑center platforms. 2. Serve as the main point of contact for clients and internal stakeholders throughout the project lifecycle. 3. Document application configurations, workflows, and architectural decisions for future maintenance. 4. Participate actively in problem‑solving sessions and provide technical insights during planning phases. 5. Troubleshoot and resolve configuration issues within cloud contact‑center environments. 6. Collaborate with developers, QA, and operations teams to ensure smooth deployment and release cycles. 7. Contribute to continuous improvement initiatives by suggesting enhancements to processes and tools. 8. Stay updated on emerging cloud technologies and contact‑center trends to recommend innovative solutions. 9. Assist junior team members in knowledge building and skill development. 10. Ensure adherence to security, compliance, and quality standards in all deliverables. **Tech Stack** Cloud platforms (AWS, Azure, Google Cloud), Contact‑center solutions (Amazon Connect, Genesys, Twilio Flex), RESTful APIs, Java/Node.js, Docker, Kubernetes, CI/CD pipelines, Git, Agile/Scrum methodologies. **Growth Path** Starting as a Custom Software Engineer, high performers can advance to Senior Engineer, Technical Lead, Solution Architect, and eventually to Manager or Director roles, with opportunities to specialize in cloud architecture or product management. **Why Join ATCI?** ATCI offers exposure to large‑scale, real‑world projects for global clients, a collaborative environment that values diversity, and a structured learning ecosystem that includes certifications and mentorship. Fresh graduates gain hands‑on experience with leading cloud technologies, fast‑track career growth, and a supportive culture that encourages innovation and work‑life balance.