Associate Product Analyst

The typical PTC interview experience involves a technical round and an HR round. The technical round assesses your technical skills and knowledge, while the HR round evaluates your communication skills and cultural fit. It's essential to be prepared for both rounds and to showcase your skills and experience. You can find more information about the PTC interview process on https://www.ambitionbox.com/interviews/ptc-interview-questions/analyst.

PTC is a dynamic and fast-paced company that is passionate about innovation and problem-solving. We believe that our employees are the key to our success, and we strive to create an environment that fosters growth, learning, and collaboration. We offer a competitive salary and benefits package, as well as opportunities for growth and development.

Education: Preferred: B.E. in Computer, IT. Can work: B.E. (Mech/E&TC/Elect.) with CDAC or equivalent certification. Experience: 0-2 years of Windchill functionality/configuration Administration. Freshers with strong Java & Database Knowledge. Good command on Java and Database is a must. Strong written and verbal communication skills. Operating System basic Administration skills (Windows/Unix). Basic understanding of networking and configurations.

Round 1: Technical Round → Round 2: HR Round (based on company knowledge)

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. At PTC, we are passionate about problem-solving through innovation. We believe that our employees are the key to our success, and we strive to create an environment that fosters growth, learning, and collaboration. We are committed to making a positive impact on the world around us, and we believe that our employees are essential to achieving this goal. As an Associate Product Analyst at PTC, you will be responsible for providing efficient and professional support to PTC's Global customers during India business hours by applying product knowledge on PTC’s PLM product - Windchill with increasing autonomy for clarifying, troubleshooting, communicating, and documenting solutions for medium to advanced customer issues. You will also be responsible for active participation in contributing and evolving the PTC Knowledge Base by authoring technical articles by capturing best practices, troubleshooting methodologies and resolution. Your role will be to accelerate our customer’s success to go further than they thought possible by providing Technical Expertise and knowledge that help customers achieve business outcomes with PTC Software. You will be part of a highly experienced and energetic Windchill PLM support team located in Pune, India and will support worldwide customers. The candidate will help to deliver technical solutions and help customers who will be empowered to develop best in class products and realize the value of the PLM solutions. As an Associate Product Analyst, you will be responsible for: * Providing support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality queries with Windchill Products * Providing a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes * Developing expert-level knowledge of the Windchill installation and functionality issue and keep PTC Knowledgebase evolved * Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customer * Assisting in the creation and implementation of technical training and documentation related to the above topics * Collaborating with other offices worldwide to provide first-class support for mission-critical customers * Must-Have Skills: + Education: Preferred: B.E. in Computer, IT + Can work: B.E. (Mech/E&TC/Elect.) with CDAC or equivalent certification + Experience: 0-2 years of Windchill functionality/configuration Administration + Freshers with strong Java & Database Knowledge + Good command on Java and Database is a must + Strong written and verbal communication skills + Operating System basic Administration skills (Windows/Unix) + Basic understanding of networking and configurations + Added Advantage: Oracle Certified Associate, Java SE 8 Programmer + Oracle Database Administration Certified Associate * Tech Stack: Java, Database, Windchill * Growth Path: As an Associate Product Analyst, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and fast-paced environment. You will be working with a team of experienced professionals who are passionate about innovation and problem-solving. You will have the opportunity to take on new challenges and responsibilities as you grow and develop in your role. * Why Join PTC: At PTC, we are passionate about innovation and problem-solving. We believe that our employees are the key to our success, and we strive to create an environment that fosters growth, learning, and collaboration. We are committed to making a positive impact on the world around us, and we believe that our employees are essential to achieving this goal. We offer a competitive salary and benefits package, as well as opportunities for growth and development. We are a dynamic and fast-paced company that is always looking for new and innovative ways to solve problems and improve our products and services.