Custom Software Engineer

ATCI’s interview process typically starts with a timed online aptitude test, followed by a technical interview focusing on ServiceNow fundamentals, scripting, and scenario‑based problem solving. The final HR round assesses cultural fit and communication skills. Candidates should practice ServiceNow use‑cases, brush up on ITIL concepts, and be ready for coding challenges on platforms like LeetCode.

ATCI promotes a collaborative, merit‑based culture where learning is continuous and employees are encouraged to experiment with emerging technologies. The firm offers clear career ladders, regular feedback cycles, and a healthy work‑life balance supported by flexible timings and remote‑work options where applicable.

Graduation (15 years full‑time education) in any engineering/technology discipline or equivalent; minimum 60% aggregate marks; no active backlogs; batch year 2022‑2025 acceptable; strong logical/analytical aptitude; willingness to learn ServiceNow platform.

Round 1: Online Aptitude Test (logical reasoning, quantitative, verbal) → Round 2: Technical Interview (ServiceNow fundamentals, programming, scenario‑based questions) → Round 3: HR Interview (fit, motivation, compensation discussion)

Accenture (referred to as ATCI in the posting) is a global professional services company that blends strategy, consulting, digital, technology and operations to help clients become high‑performing businesses. With a strong presence in India, Accenture has built a reputation for delivering large‑scale digital transformation projects across industries such as banking, telecom, healthcare and public services. The firm invests heavily in up‑skilling its workforce, runs extensive internal learning platforms, and encourages a culture of continuous innovation and inclusion. The role of Custom Software Engineer is positioned within the Packaged Application Development Associate stream, targeting fresh graduates and early‑career talent (0‑2 years). As a member of the Application Development team, you will be responsible for designing, building, and configuring ServiceNow applications that automate and streamline business processes. You will work closely with senior developers, business analysts and functional owners to translate requirements into robust, scalable solutions that align with ITIL best practices. Key responsibilities include: 1. Gather and analyze user requirements and translate them into functional specifications. 2. Design, develop, and configure ServiceNow modules (Incident, Change, Request, etc.) to meet business needs. 3. Participate in problem‑solving sessions and contribute innovative ideas for process improvement. 4. Conduct unit testing, debugging, and performance tuning of custom applications. 5. Collaborate with cross‑functional teams to ensure seamless integration with databases and third‑party systems. 6. Document technical designs, configuration steps, and support procedures. 7. Assist in the migration of legacy workflows to the ServiceNow platform. 8. Provide post‑implementation support and resolve user issues promptly. 9. Stay updated with the latest ServiceNow releases, features, and industry trends. 10. Contribute to knowledge‑sharing sessions and mentor junior team members. Tech stack primarily revolves around ServiceNow IT Service Management, ITIL framework, JavaScript (client‑side and server‑side scripting), REST/SOAP APIs, and relational databases such as MySQL or Oracle. Familiarity with Agile methodologies and version‑control tools like Git is advantageous. Growth path for a Custom Software Engineer at ATCI is well‑defined: starting as an Associate, you can progress to Senior Engineer, Technical Lead, and eventually Solution Architect or Product Manager, depending on performance and skill acquisition. The company offers structured learning programs, certifications (e.g., ServiceNow Certified System Administrator), and exposure to global client projects, making it an attractive launchpad for a technology career. Why join ATCI? You gain access to a world‑class client portfolio, mentorship from industry veterans, and a collaborative environment that rewards curiosity. The organization’s emphasis on diversity, flexible work arrangements, and robust employee benefits ensures a balanced professional and personal life. This role is ideal for candidates eager to apply their ServiceNow knowledge, develop end‑to‑end solutions, and grow within a leading global consultancy.