Apprentice – OTC Operations

The OTC Operations interview typically consists of three rounds. The first is a timed online aptitude test covering quantitative, logical and verbal ability. The second round is a technical interview focusing on basic finance concepts, Excel proficiency, and familiarity with ERP tools like Salesforce or Zuora. The final HR round assesses cultural fit, willingness to work night shifts, and long‑term career interests. Candidates are advised to practice aptitude questions, review core finance terminology, and be ready to discuss any exposure to ERP or billing systems.

OTC Operations promotes a collaborative environment where learning is encouraged and employees receive regular feedback. The company offers clear growth pathways, flexible internal mobility, and a balanced approach to night‑shift work with adequate rest periods.

Freshers or recent graduates with a Bachelor’s Degree in Commerce, Finance, Business Administration or a related field. Minimum aggregate of 60% in the qualifying degree. No active backlogs at the time of joining. Graduation batch year 2023‑2025 accepted. Candidates must be willing to commit to a 6‑month night‑shift apprenticeship.

Round 1: Online Aptitude Test → Round 2: Technical/Functional Interview (OTC concepts, Excel, ERP basics) → Round 3: HR Interview (fitment, availability for night shift)

OTC Operations is a fast‑growing finance services firm that specializes in Order‑to‑Cash (OTC) processes for global clients. The company leverages modern ERP platforms such as Salesforce and Zuora to streamline billing, collections, and order management for multinational enterprises. With a strong focus on technology‑enabled finance, OTC Operations has built a reputation for delivering end‑to‑end cash flow solutions while maintaining high compliance standards. The work culture emphasizes continuous learning, cross‑functional collaboration, and exposure to international stakeholders, making it an attractive launchpad for fresh talent. As an Apprentice in OTC Operations, you will be immersed in the core functions of the OTC cycle. This six‑month apprenticeship is designed to give fresh graduates a hands‑on experience in finance operations, from order validation to invoice generation. You will work night shifts (either 5 PM–2 AM or 6 PM–3 AM) from the office, collaborating closely with senior analysts, the collections team, and the billing department. The role offers a blend of administrative tasks, data management, and analytical problem‑solving, all under the mentorship of experienced professionals. **Key Responsibilities** 1. Support the collections team with payment follow‑ups and update the payment register. 2. Assist in order validation, ensuring all required documentation is complete before processing. 3. Process orders in the ERP system, updating status and tracking exceptions. 4. Maintain accurate and up‑to‑date customer master data. 5. Generate invoices and assist the billing team with invoice reconciliation. 6. Respond to customer queries via email and phone, providing timely resolutions. 7. Coordinate with internal teams (sales, finance, logistics) to resolve order‑related issues. 8. Prepare daily/weekly reports and trackers using MS Excel. 9. Learn and adhere to OTC process documentation, compliance, and audit requirements. 10. Participate in continuous improvement initiatives and suggest automation ideas. **Tech Stack**: Salesforce, Zuora, MS Excel, MS Office Suite, basic ERP navigation, email and telephony tools. **Growth Path**: Successful apprentices are often offered full‑time roles as Junior OTC Analysts, with clear progression to Senior Analyst, Team Lead, and eventually Operations Manager positions based on performance and skill development. **Why Join OTC Operations?** The apprenticeship provides direct exposure to global finance operations, hands‑on training with industry‑standard tools, and the chance to work with international clients. Freshers will gain a solid foundation in billing, collections, and order management, positioning them for a rewarding career in finance operations. Overall, this opportunity blends practical experience, mentorship, and a structured learning environment, making it an ideal stepping stone for anyone eager to start a career in finance operations.