Inside Sales Associate

Fresh Prints’ interview process typically spans three rounds: an online aptitude test, a telephonic interview assessing communication and sales aptitude, and a final HR discussion on cultural fit and compensation. The difficulty is moderate, focusing on real‑world sales scenarios and logical reasoning. Candidates should prepare with mock calls and brush up on basic sales concepts.

Fresh Prints promotes a high‑energy, merit‑based culture where employees are given ownership of their projects and encouraged to experiment. The company emphasizes continuous learning, offers regular upskilling sessions, and maintains a healthy work‑life balance despite the fast‑paced environment.

Graduation (any discipline) with a minimum of 60% aggregate, no active backlogs, strong command of spoken and written English, comfortable with a neutral accent for US clients, and willingness to work night‑shift hours (EST schedule). Freshers from the 2025‑2027 batch are encouraged to apply.

Round 1: Aptitude & logical reasoning test → Round 2: Telephonic interview focusing on communication and sales scenario handling → Round 3: HR interview covering cultural fit, salary expectations, and availability

Fresh Prints is a high‑growth startup that has earned a spot on the Inc 5000 list for six consecutive years. Founded on the idea of leveraging a nationwide network of entrepreneurial students, the company delivers custom apparel and promotional products to businesses across the United States. Over the past decade the firm has expanded its revenue by more than 60% and is on track to cross the $100 million sales milestone. The culture at Fresh Prints is built around speed, ownership, and relentless focus on customer delight, making it an exciting place for fresh talent to learn and contribute. The Inside Sales Associate (ISA) role sits at the heart of Fresh Prints’ revenue engine. As an ISA you will be the first point of contact for inbound leads generated by the marketing team, nurture existing accounts, and drive conversions that directly impact the company’s top line. You will own your sales pipeline, collaborate closely with account managers, and ensure every client receives a seamless experience from inquiry to order fulfillment. The position is fully remote, operating on a US‑centric schedule (8 AM‑5 PM EST) which aligns with the company’s primary market. **Key Responsibilities** 1. Respond promptly to inbound leads and qualify prospects based on Fresh Prints’ criteria. 2. Conduct discovery calls to understand client needs and propose suitable product solutions. 3. Manage and grow existing accounts through upselling and cross‑selling. 4. Maintain accurate records of interactions and pipeline status in the CRM system. 5. Meet or exceed monthly revenue targets and commission benchmarks. 6. Collaborate with the marketing team to provide feedback on lead quality and campaign performance. 7. Deliver exceptional client service, handling objections and ensuring satisfaction. 8. Participate in regular sales training and performance review sessions. 9. Generate daily/weekly sales reports for senior leadership. 10. Stay updated on industry trends, competitor offerings, and Fresh Prints’ product catalog. **Tech Stack**: The role primarily uses CRM platforms (e.g., HubSpot or Salesforce), Google Workspace, Zoom/Google Meet for virtual meetings, and basic analytics tools such as Excel or Google Sheets. Familiarity with sales enablement tools and email automation is a plus. **Growth Path**: High performers can progress to Senior Inside Sales Associate, Team Lead, or Account Manager roles within 12‑18 months, eventually moving into regional sales management or business development leadership positions. **Why Join Fresh Prints?** The company offers a competitive base salary with uncapped commission, night‑shift allowance, health and mental‑health benefits, and a unique two‑month paid sabbatical for eligible employees. The fast‑paced environment provides rapid learning opportunities, mentorship from seasoned sales leaders, and the autonomy to shape your own career trajectory while contributing to a brand that is redefining custom merchandise distribution.