Learning Operations New Associate

Accenture’s interview process typically consists of an online aptitude test followed by a technical interview focused on LMS knowledge, MS Office expertise, and scenario‑based problem solving. The final HR round assesses cultural fit, communication skills, and career motivations. Candidates should practice data‑analysis exercises, review learning management concepts, and prepare concise STAR‑based responses for behavioral questions.

Accenture promotes an inclusive, high‑performance culture where learning is continuous and collaboration is encouraged. Employees benefit from global mobility, mentorship programs, and a balanced work‑life environment supported by flexible work arrangements.

Any graduate. No active backlogs at the time of joining. Freshers and candidates with up to 1 year of relevant experience in learning administration are eligible.

Round 1: Online Assessment (aptitude and logical reasoning) → Round 2: Technical Interview (LMS concepts, MS Office proficiency, scenario‑based questions) → Round 3: HR Interview (behavioral fit, communication skills, career aspirations)

Accenture is a global professional services powerhouse that blends deep industry expertise with cutting‑edge digital, cloud, and security capabilities. With more than 784,000 employees across 120+ countries, the firm delivers end‑to‑end solutions in strategy, consulting, technology, operations, and creative services through Accenture Song. Its culture is built on innovation, collaboration, and a commitment to creating value for clients, communities, and its people. Accenture invests heavily in learning and development, offering a robust internal academy, mentorship programs, and a clear career progression framework that rewards performance and continuous skill growth. The Learning Operations New Associate role sits at the heart of Accenture's Talent Development ecosystem. As a fresh graduate, you will support the planning, coordination, and delivery of learning programs that upskill employees and enable them to meet evolving business demands. The position blends administrative precision with analytical insight, ensuring that training initiatives are executed flawlessly, data‑driven, and aligned with strategic objectives. You will act as a liaison between trainers, internal stakeholders, and external vendors, managing logistics, LMS administration, and reporting. Key Responsibilities: 1. Coordinate with trainers, instructors, and external vendors to secure timely delivery of training sessions. 2. Book and manage training venues, facilities, and required equipment. 3. Administer the organization’s Learning Management System (LMS) – course setup, user enrollment, and tracking of completion. 4. Generate, analyze, and present reports on training metrics, completion rates, and participant feedback. 5. Troubleshoot LMS technical issues and provide first‑line support. 6. Respond to scheduling mailbox queries within defined SLAs and maintain clear communication. 7. Arrange and confirm class schedules with vendors, facility owners, and external instructors. 8. Serve as the primary point of contact for training‑related inquiries from employees, managers, and partners. 9. Communicate schedule changes and updates promptly to all stakeholders. 10. Escalate risks or issues to Delivery Services Management, Capability Management, or the Scheduling Team Lead and contribute to process‑improvement initiatives. Tech Stack & Tools: LMS platforms (e.g., Cornerstone, SuccessFactors), MS Office Suite (Excel, Word, PowerPoint, Outlook, OneNote), email and ticketing systems, basic troubleshooting of web‑based learning tools. Growth Path: Starting as an Associate, high performers can progress to Learning Operations Analyst, Learning Operations Manager, and eventually senior leadership roles within Talent Development or broader HR functions. Continuous upskilling, certifications in instructional design or LMS administration, and exposure to global projects accelerate this trajectory. Why Join Accenture: You will be part of a world‑renowned firm that values learning, offers structured career ladders, and provides exposure to diverse industries and cutting‑edge technologies. The role offers a blend of operational experience and strategic insight, laying a solid foundation for a long‑term career in learning and development.