Trust & Safety New Associate

Accenture's interview process typically involves multiple rounds, including technical and behavioral interviews. The company looks for candidates with strong critical thinking and decision-making skills, as well as the ability to work in a team environment. It's essential to be prepared for common interview questions, such as 'Why do you want to work for Accenture?' and 'Can you tell me about a time when you overcame a difficult challenge?'

Accenture values diversity, equity, and inclusion, and actively fosters a workplace free from bias. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences.

Any Graduation, Years of Experience: 0 to 1 years

Round 1: ... → Round 2: ... → Round 3: HR (based on company knowledge)

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. User-Generated Content Moderation involves reviewing and managing content submitted by users to ensure it meets community guidelines and standards. This role includes monitoring posts, comments, and media for inappropriate or harmful material. It also involves enforcing rules, removing violations, and sometimes interacting with users to explain moderation decisions. The goal is to maintain a safe and respectful online environment. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Trust & Safety New Associate at Accenture, you will be responsible for: - Review, classify and/or remove content according to client guidelines, using specific tools and channels - Understand and remain updated on changing client policies and guidelines - Investigate, resolve, and relay complex content issues to the broader Trust and Safety team - Serve as an advocate for the user community - Participate in process improvement initiatives that improve quality and efficiency of work - Participate in continuous training programs and workgroup discussions for optimal development in the role - Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe Accenture is a company that values diversity, equity, and inclusion. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture to work at the heart of change. Visit us at www.accenture.com. We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Why join Accenture? Accenture offers a wide range of benefits, including a competitive salary, comprehensive health insurance, retirement savings plan, and generous paid time off. We also offer opportunities for professional growth and development, including training programs, mentorship, and career advancement opportunities. Our work culture is collaborative, inclusive, and supportive, with a focus on work-life balance and employee well-being. We are committed to creating a workplace that is free from bias and where everyone feels valued and respected. If you are looking for a challenging and rewarding career with a company that values innovation, diversity, and inclusion, then Accenture may be the right fit for you.