Banking Back Office Process

The typical Firstsource interview experience involves a technical interview and an HR interview. The technical interview assesses the candidate's knowledge of banking process, banking operations, and back office operations. The HR interview evaluates the candidate's communication skills, teamwork skills, and customer-centricity. The interview process is designed to assess the candidate's fit for the role and the company culture.

Round 1: Technical Interview → Round 2: HR Interview (based on company knowledge)

Firstsource has a dynamic and inclusive work environment that values teamwork, creativity, and continuous learning. The company offers opportunities for career growth and development, and a commitment to excellence. The work culture is built on the principles of customer-centricity, innovation, and a focus on delivering exceptional customer experiences.

Graduate with 1+ years of experience in banking process, good communication skills, and a strong knowledge of banking, KYC, retail, and banking products. Only graduates with experience are eligible to apply. Freshers are not eligible.

Firstsource is a leading Business Process Management (BPM) company that provides a wide range of services to clients across various industries. With a strong presence in India and a global footprint, Firstsource has established itself as a trusted partner for businesses looking to outsource their non-core functions. The company's mission is to deliver exceptional customer experiences through innovative solutions and a commitment to excellence. Firstsource has a strong focus on employee development and growth, providing opportunities for career advancement and professional development. The company's work culture is built on the principles of teamwork, innovation, and customer-centricity, creating a dynamic and inclusive work environment. The Banking Back Office Process role at Firstsource involves performing KYC verification and handling banking product processes in UK rotational shifts. The ideal candidate will have 1+ years of experience in banking process, good communication skills, and a strong knowledge of banking, KYC, retail, and banking products. The role requires flexibility to work from the office and in UK rotational shifts, with 2 weekly offs. Key responsibilities of the role include: - Performing KYC verification - Handling banking product processes - Maintaining accurate records and reports - Providing excellent customer service - Collaborating with team members to achieve goals - Adhering to company policies and procedures The tech stack for this role may include various banking software and systems, as well as Microsoft Office tools. The growth path for this role involves opportunities for career advancement, professional development, and leadership roles within the company. Why join Firstsource? As a leading BPM company, Firstsource offers a dynamic and inclusive work environment, opportunities for career growth and development, and a commitment to excellence. The company's focus on customer-centricity and innovation creates a culture that values teamwork, creativity, and continuous learning. In this role, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the company's mission of delivering exceptional customer experiences. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, then Firstsource is the perfect place for you.