Trust & Safety New Associate

Accenture interviews typically consist of multiple rounds, including a screening round, technical interview, and HR round. The company is known for asking behavioral and technical questions, and candidates are expected to provide specific examples from their past experiences. It's essential to be prepared and practice your responses to common interview questions.

Accenture is a place where you can be yourself, bring your ideas and creativity, and make a meaningful impact. Our work culture is built on the principles of collaboration, innovation, and inclusivity.

Any Graduation, 0 to 1 years of experience

Round 1: Screening → Round 2: Technical Interview → Round 3: HR (based on company knowledge)

Accenture is a leading global professional services company, providing a wide range of services and solutions in strategy, consulting, digital, technology and operations. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We are looking for a Trust & Safety New Associate to join our team. As a Trust & Safety New Associate, you will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Reviewing of photos, videos, and text-based content and make judgments as to whether reviewed content is in violation of our Clients terms of services. The content may cover may be sensitive in nature. Ensuring every piece of content in violation of clients terms of services is accurately identified and flagged for action in a timely manner. As a Trust & Safety New Associate, you will be responsible for: - Review, classify and/or remove content according to client guidelines, using specific tools and channels - Understand and remain updated on changing client policies and guidelines - Investigate, resolve, and relay complex content issues to the broader Trust and Safety team - Strong coping, emotional resilience, and stress-management skills - Excellent comprehension, communication, and English skills - Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies - Strong attention to detail - Comfort synthesizing and analyzing information from multiple streams - Strong critical thinking and decision-making skills Accenture is a place where you can be yourself, bring your ideas and creativity, and make a meaningful impact. Our work culture is built on the principles of collaboration, innovation, and inclusivity. We believe in providing our employees with the opportunities to grow and develop their skills, and we offer a range of training and development programs to help you achieve your career goals. Our work-life balance is designed to support your well-being and help you achieve a healthy balance between your work and personal life. We offer flexible working arrangements, including remote work options, and we encourage our employees to take breaks and time off when needed. If you are looking for a challenging and rewarding role that allows you to make a meaningful impact, we encourage you to apply for this position. We look forward to hearing from you!