Analyst & Sr Analyst For Defined Benefits

Conduent’s interview process typically starts with a timed online aptitude test covering quantitative, logical, and verbal reasoning. Shortlisted candidates face a domain interview where they are asked about US pension regulations, manual calculation methods, and scenario‑based problem solving. The final HR round assesses cultural fit, communication skills, and willingness to work night shifts. Overall difficulty is moderate; thorough preparation of pension basics and aptitude practice greatly helps.

Conduent promotes a performance‑driven yet supportive culture where employees are encouraged to upskill through regular training modules. The company offers a balanced work‑life environment despite night‑shift requirements, with clear growth pathways and recognition programs for high performers.

Degree: Any non‑technical graduate (B.Sc, B.Com, B.A, BBA, BMS, BCA, Journalism) in any specialization. Minimum aggregate: 60% (or equivalent CGPA). Batch: Any recent graduate (2022‑2025 preferred). No active backlogs at the time of joining. For Analyst role: minimum 2 years of US Defined Benefits experience. Must be willing to work night shifts (5:30 PM‑3:00 AM) and 5 days a week from the Noida office.

Round 1: Online aptitude/logical reasoning test → Round 2: Domain/technical interview focusing on US Defined Benefits and manual calculation concepts → Round 3: HR interview covering cultural fit, availability for night shifts, and salary expectations

Conduent is a global leader in business process services, helping clients in health, transportation, public safety, and many other sectors to improve their operations through technology and analytics. With a strong presence in India, especially in Noida, Conduent offers a vibrant work environment that blends corporate professionalism with a startup‑like energy. The company prides itself on delivering end‑to‑end solutions for complex problems, and its Indian workforce is a key driver of its success, offering opportunities for rapid learning and career growth. The role of Analyst / Sr Analyst – Defined Benefits is positioned within the Back Office Operations of the Customer Success, Service & Operations department. The position focuses on US‑based defined benefit pension plans, requiring meticulous manual calculations, compliance checks, and client interaction. Freshers will start with foundational tasks, while candidates with at least two years of US Defined Benefits experience will handle more complex analytical responsibilities and audit support. Key responsibilities include: 1. Perform manual calculations for US defined benefit plans ensuring accuracy. 2. Verify compliance with federal, state, and client‑specific regulations. 3. Assist in periodic and routine benefit plan audits. 4. Resolve client queries using Root Cause Analysis and quick‑solver techniques. 5. Maintain detailed documentation of calculations and audit findings. 6. Communicate plan status and updates clearly to internal teams and external clients. 7. Support senior analysts in preparing reports and presentations. 8. Participate in night‑shift operations (5:30 PM – 3:00 AM) and adhere to a 5‑day office schedule. 9. Continuously improve processes by suggesting automation or efficiency ideas. 10. Uphold data confidentiality and security standards. The tech stack is primarily MS Office (Excel, Word, PowerPoint) with occasional exposure to pension‑specific software tools. While the role is non‑technical, strong analytical thinking, attention to detail, and excellent communication are essential. Growth path can lead from Analyst to Sr Analyst, then to Team Lead, and eventually to Managerial positions within the Back Office or broader Operations function. Conduent’s emphasis on internal mobility, regular training, and performance‑based promotions makes it an attractive place for fresh graduates and early‑career professionals. Why join Conduent? The company offers a competitive salary range, exposure to US‑based pension regulations, and a structured learning environment. Employees benefit from mentorship programs, a collaborative culture, and the chance to work on high‑impact projects that directly affect millions of beneficiaries worldwide.