Custom Software Engineer

ATCI’s interview process typically starts with an online aptitude test lasting 30‑40 minutes, followed by a technical interview where interviewers probe your ServiceNow knowledge, scripting ability, and problem‑solving approach. The final round is an HR discussion focusing on cultural fit, communication skills, and career goals. Candidates report that the technical round is moderately challenging, emphasizing practical ServiceNow scenarios, while the HR round is conversational. Preparing with ServiceNow documentation, mock coding tests, and reviewing past candidate experiences helps improve success chances.

ATCI promotes a dynamic, collaborative work culture where learning is continuous and innovation is rewarded. Employees enjoy mentorship programs, regular tech talks, and a balanced work‑life environment with flexible timings and occasional remote days. The firm emphasizes career growth through certifications and internal mobility.

Educational Qualification: Minimum 15 years of full‑time education (any stream). Degree: Bachelor’s degree (B.Tech/B.E., B.Sc., B.Com, B.A., or equivalent). Branch: Any, though Computer Science, Information Technology, or related engineering streams are preferred. Minimum aggregate: 60% (or CGPA 6.0/10). No active backlogs at the time of joining. Experience: 0‑2 years of hands‑on experience with ServiceNow IT Service Management. Freshers meeting the academic criteria are encouraged to apply.

Round 1: Online aptitude and logical reasoning test → Round 2: Technical interview (ServiceNow concepts, scripting, integration scenarios) → Round 3: HR interview (fitment, communication, career aspirations)

ATCI (Accenture Technology & Consulting India) is a prominent technology services firm that partners with global enterprises to deliver digital transformation, cloud, and managed services. With a strong presence in India, ATCI has built a reputation for fostering innovation, investing in employee growth, and maintaining a collaborative culture that encourages continuous learning. The company’s Hyderabad office serves as a hub for product development, consulting, and service delivery, offering fresh graduates a platform to work on real‑world projects for Fortune‑500 clients. As a Custom Software Engineer at ATCI, you will be at the forefront of designing, building, and configuring ServiceNow‑based applications that streamline IT service management processes for clients. Your day will involve gathering requirements from business stakeholders, translating them into technical specifications, developing custom workflows, and ensuring seamless integration with existing enterprise systems. You will also participate in code reviews, performance tuning sessions, and knowledge‑sharing forums to continuously improve the quality of deliverables. **Key Responsibilities** 1. Gather and analyze business requirements to design ServiceNow solutions that meet client needs. 2. Develop, configure, and customize ServiceNow modules such as Incident, Problem, Change, and Service Catalog. 3. Write server‑side scripts (Business Rules, Script Includes) and client‑side scripts (UI Policies, UI Actions) to implement complex logic. 4. Integrate ServiceNow with external databases and APIs using REST/SOAP. 5. Conduct unit testing, resolve defects, and support user acceptance testing. 6. Participate in problem‑solving discussions and contribute ideas for process improvement. 7. Collaborate with cross‑functional teams—developers, testers, business analysts—to ensure alignment on project goals. 8. Document technical designs, configuration steps, and user guides for future reference. 9. Stay updated with the latest ServiceNow releases and best practices, sharing knowledge with the team. 10. Assist senior engineers in performance optimization and scalability planning. **Tech Stack**: ServiceNow IT Service Management, JavaScript, HTML/CSS, REST/SOAP APIs, ITIL framework, SQL/Database fundamentals. **Growth Path**: Starting as a Custom Software Engineer, you can progress to ServiceNow Developer, Senior Engineer, Solution Architect, and eventually to managerial roles such as Delivery Lead or Practice Manager, depending on performance and continuous skill upgrades. **Why Join ATCI**: ATCI offers a vibrant, inclusive environment where fresh talent is mentored by industry experts. You will work on cutting‑edge ServiceNow projects, gain exposure to global best practices, and benefit from structured learning programs, certifications, and clear career progression. The company’s emphasis on work‑life balance, flexible work arrangements, and employee wellness makes it an attractive place for early‑career professionals.