Commercial Cum Ticket Clerk (CCTC)

The Railway recruitment interview typically consists of a Computer Based Test followed by document verification and, for some posts, a short HR interview. The CBT is of moderate difficulty, focusing on quantitative aptitude, reasoning, and basic English. Candidates are advised to practice time‑management, read the railway rules, and stay calm during the verification stage.

Railway Jobs 2026 – Vijayawada offers a disciplined work environment with clear hierarchies and well‑defined responsibilities. Employees benefit from regular working hours, government holidays, and a strong emphasis on work‑life balance, especially in non‑peak seasons. The organization encourages continuous learning through internal training programs and provides ample growth opportunities within the railway network.

Educational Qualification: Minimum 10th Pass (SSC) with at least 45% marks. Some RRB notifications may require 12th Pass (Higher Secondary) with 45% marks. Age Limit: 18 to 30 years as of the announcement date. No upper age relaxation for candidates from General category; relaxations applicable as per government norms for SC/ST/OBC/PWD. Batch: Candidates graduating in 2025 or 2026 are eligible. Backlog Policy: No active backlogs in any examination at the time of application. Candidates must provide original certificates and mark sheets for verification.

Round 1: Computer Based Test (CBT) – objective questions on reasoning, numerical ability, and general awareness → Round 2: Document Verification and Physical Test → Round 3: Interview / HR round (if applicable based on RRB guidelines)

Indian Railways, one of the world’s largest employers, operates under the Ministry of Railways and serves millions of passengers daily across the country. The Vijayawada Division, managed by the Secunderabad Railway Recruitment Board (RRB), is a critical hub in the South Central Railway zone, handling both passenger and freight traffic. The division constantly seeks diligent individuals to support its commercial operations, ensuring smooth ticketing, revenue collection, and customer service. As part of its 2026 recruitment drive, the RRB has announced vacancies for the Commercial Cum Ticket Clerk (CCTC) position, a role that blends frontline customer interaction with essential back‑office accounting tasks. The Commercial Cum Ticket Clerk is the first point of contact for passengers at ticket counters, reservation offices, and platform ticket windows. The role demands a blend of interpersonal skills, basic numeracy, and familiarity with railway ticketing software. Successful candidates will be responsible for issuing tickets, handling cash transactions, maintaining daily cash registers, and assisting in revenue reconciliation. The position offers a stable government salary, opportunities for promotion, and the chance to serve the public in a respected organization. Key Responsibilities: 1. Issue, validate, and cancel railway tickets using the Computerised Passenger Reservation System (PRS). 2. Collect cash, card, and digital payments, ensuring accurate cash handling and daily balancing. 3. Maintain and update passenger records, reservation logs, and ticketing reports. 4. Assist passengers with inquiries, schedule information, and grievance redressal. 5. Perform basic accounting tasks, including preparation of daily cash statements and submission to senior officials. 6. Ensure compliance with railway rules, fare structures, and security protocols. 7. Coordinate with station masters and other railway staff for smooth train operations. 8. Participate in periodic audits and inventory checks of ticket stock and cash. 9. Provide support during peak travel periods, festivals, and emergencies. 10. Contribute to continuous improvement initiatives by suggesting process enhancements. Tech Stack: Basic computer operations, MS Office, Railway’s PRS ticketing software, and digital payment gateways. Growth Path: Starting as a CCTC, employees can progress to Senior Clerk, Commercial Officer, and eventually managerial roles within the Commercial Department, with corresponding salary increments and pension benefits. Why Join: A career with Indian Railways offers job security, a respectable pension scheme, regular increments, and the pride of serving a nation‑wide public service. The role also provides exposure to large‑scale operations and the chance to develop strong customer‑service and financial management skills. Overall, the Commercial Cum Ticket Clerk position is ideal for candidates who enjoy interacting with people, have a keen eye for detail, and are looking for a stable government job with clear career progression.