MS Engineer (L1) – Managed Services

Candidates typically face a three‑stage process: an online aptitude test covering quantitative, logical reasoning, and English, followed by a technical interview that probes fundamentals of networking, OS, and basic scripting, and finally an HR round focusing on cultural fit and communication. The difficulty is moderate; thorough preparation of core concepts and mock tests greatly improves success chances.

NTT DATA promotes a collaborative work environment with a strong emphasis on learning and career growth. Employees benefit from structured mentorship, regular training, and a healthy work‑life balance supported by flexible timings and remote‑work options where applicable.

Bachelor's degree in Computer Science, Information Technology, Electronics & Communication or related engineering streams; Minimum 60% aggregate (or CGPA 6.0/10); Final year students of the 2026 batch; No active backlogs at the time of joining; Freshers only.

Round 1: Online Aptitude Test → Round 2: Technical Interview (core concepts, troubleshooting, basic scripting) → Round 3: HR Interview (fitment, motivation, career goals)

NTT DATA is a global leader in consulting, digital transformation, and managed services, operating in more than 50 countries with a strong footprint in India. With a heritage of over three decades, the company helps enterprises across banking, healthcare, manufacturing, and public sector to modernize their IT landscape. NTT DATA’s Indian operations are known for a collaborative culture, robust learning programs, and a focus on delivering high‑impact solutions that drive business outcomes. The Bangalore office, a hub for technology and innovation, hosts a diverse talent pool and works on cutting‑edge projects for multinational clients. The role of MS Engineer (L1) – Managed Services is an entry‑level position designed for fresh engineering graduates eager to start a career in IT infrastructure. As a Managed Services Engineer, you will be part of a team that monitors, maintains, and optimizes the IT environment of NTT DATA’s clients. You will gain hands‑on experience with server administration, network monitoring tools, and incident resolution processes, laying a solid foundation for a long‑term career in managed services or cloud operations. **Key Responsibilities:** 1. Monitor client infrastructure using industry‑standard tools and ensure 99.9% uptime. 2. Perform routine health checks, patch management, and configuration updates. 3. Diagnose and resolve incidents related to servers, storage, and networking. 4. Escalate critical issues to senior engineers while maintaining clear communication with clients. 5. Document incident tickets, resolutions, and knowledge‑base articles. 6. Participate in on‑call rotation to provide 24x7 support coverage. 7. Assist in capacity planning and performance tuning activities. 8. Collaborate with cross‑functional teams for change management and service improvement. 9. Contribute to automation scripts using PowerShell or Python to streamline repetitive tasks. 10. Stay updated with emerging technologies and suggest enhancements to improve service delivery. **Tech Stack:** Windows Server, Linux, VMware, Azure/AWS basics, Nagios/Zabbix, PowerShell, Python, ITIL processes. **Growth Path:** Starting as an L1 Engineer, you can progress to L2/L3 roles, specialize in cloud operations, or move into solution architecture and project management within 3‑5 years, supported by NTT DATA’s internal certification programs and mentorship. **Why Join NTT DATA?** The company offers a structured onboarding program, exposure to global client environments, and a culture that rewards continuous learning. Freshers receive mentorship from seasoned professionals, competitive compensation, and opportunities to work on real‑world projects that shape the future of digital services.