Software Development Engineer II

Sprinklr's interview process typically starts with a timed online coding test focusing on Java and data‑structures problems, followed by a deep‑dive technical interview covering system design, scalability, and backend concepts. The final HR round assesses cultural fit and discusses compensation. Candidates should practice coding under time pressure and be ready to discuss real‑world distributed system scenarios.

Sprinklr promotes a collaborative, inclusive environment where engineers are encouraged to experiment and own end‑to‑end features. The company offers clear growth trajectories, regular learning sessions, and a healthy work‑life balance supported by flexible hours and remote‑work options when needed.

B.Tech or B.E. in Computer Science or related engineering discipline from a Tier‑I college; minimum 2 years of professional Java development experience; strong grasp of data structures and algorithms; CGPA/percentage 60% or above; no active backlogs; ability to work full‑time in Gurgaon location.

Round 1: Online coding assessment (DSA and Java fundamentals) → Round 2: Technical interview (system design, backend concepts, coding) → Round 3: HR interview (cultural fit, compensation discussion)

Sprinklr is a global leader in AI‑native Unified Customer Experience Management (Unified‑CXM). Founded in 2009, the company helps Fortune‑100 enterprises unify their social, marketing, service and insights teams on a single, data‑driven platform. With more than 1,900 enterprise customers worldwide, Sprinklr combines human intuition with machine‑learning speed to deliver personalized, seamless interactions across every digital touchpoint. The firm’s culture is built around customer obsession, innovation, and a strong emphasis on collaboration, making it an attractive destination for engineers who want to solve real‑world, high‑impact problems. The role of Software Development Engineer II is a backend‑focused position that sits at the heart of Sprinklr’s distributed systems. As a member of a fast‑moving, young engineering team, you will design, develop, and ship highly scalable services that power critical features such as real‑time analytics, social listening, and omnichannel engagement. You will work closely with product managers, data scientists, and fellow engineers to translate ambiguous business requirements into robust, production‑grade code. The position offers exposure to cutting‑edge technologies and a chance to influence architectural decisions that affect millions of users daily. Key responsibilities include: 1. Design and implement high‑performance backend services using Java and modern frameworks. 2. Build reusable libraries and APIs that accelerate feature development across product squads. 3. Optimize data pipelines and storage solutions leveraging MongoDB, ScyllaDB, Cassandra, Elasticsearch, Kafka, Redis, and Apache Spark. 4. Participate in code reviews, mentor junior engineers, and uphold best‑practice coding standards. 5. Conduct performance tuning, capacity planning, and fault‑tolerance testing for large‑scale systems. 6. Collaborate in agile ceremonies, contribute to sprint planning, and deliver committed stories on schedule. 7. Stay current with emerging technologies, propose improvements, and prototype innovative solutions. 8. Write comprehensive unit, integration, and end‑to‑end tests to ensure reliability. 9. Troubleshoot production incidents, perform root‑cause analysis, and implement preventive measures. 10. Contribute to technical documentation and knowledge‑sharing sessions. The tech stack revolves around Java, Spring Boot, micro‑services architecture, and a suite of data stores (MongoDB, ScyllaDB, Cassandra, Elasticsearch). Messaging is handled via Kafka, while caching and real‑time processing rely on Redis and Spark. Continuous integration and deployment pipelines are built on Git, Jenkins, and Docker/Kubernetes. Growth path at Sprinklr is clearly defined: successful SDE II engineers can progress to Senior Engineer, Lead Engineer, and eventually Architect or Engineering Manager roles, with opportunities to lead cross‑functional projects and influence product strategy. Joining Sprinklr means working in a culture that values learning, offers mentorship programs, and provides a balanced work‑life environment backed by competitive compensation, health benefits, and generous paid time off. If you are passionate about building large‑scale distributed systems and want to make a tangible impact on global brands, Sprinklr is an ideal place to accelerate your career.