Process Executive

The Infosys BPM interview process typically starts with a timed online aptitude test covering quantitative, logical and verbal sections. Successful candidates move to a technical interview that probes knowledge of basic finance concepts, MS Office proficiency, and scenario‑based problem solving. The final HR round assesses communication skills, shift flexibility and cultural fit. Overall difficulty is moderate; thorough preparation of aptitude questions and clear articulation of process‑related experiences greatly improve chances.

Infosys BPM promotes a collaborative work culture with a strong emphasis on learning and employee well‑being. The company offers structured training, flexible shift options and a balanced work‑life environment, allowing freshers to grow while maintaining personal commitments.

Graduation (B.Com or B.B.A) completed between 2022 and 2025, minimum 60% aggregate (or CGPA 6.0/10), no active backlogs, Indian citizenship, proficiency in English and Hindi, willingness to work night shifts, no post‑graduation degree (candidates pursuing PG are not eligible).

Round 1: Online aptitude test (logical reasoning, quantitative, verbal) → Round 2: Technical/Domain interview (process knowledge, MS Office, scenario based questions) → Round 3: HR interview (behavioural fit, shift flexibility, career aspirations)

Infosys BPM Limited, a subsidiary of the global technology giant Infosys, is a leading Business Process Management (BPM) services provider with a strong footprint across banking, insurance, healthcare, and other verticals. With over two decades of experience, the company combines deep domain expertise, automation, and analytics to deliver end‑to‑end solutions for its clients. Its workforce of more than 150,000 professionals operates from delivery centers in India, the United States, Europe and the Middle East, fostering a culture of continuous learning, innovation and ethical conduct. Infosys BPM is known for its robust training programs, clear career ladders and a commitment to employee well‑being, making it a preferred destination for fresh graduates seeking a stable yet dynamic career. The Process Executive role in Mysore is an entry‑level position designed for recent B.Com or B.B.A graduates who are eager to start their professional journey in the BPO domain. As a Process Executive, you will be the front‑line operator handling high‑volume transactional work, ensuring that each activity meets the stringent Service Level Agreements (SLAs) defined by the client. The role offers exposure to real‑world banking and financial processes, providing a solid foundation for a long‑term career in operations, analytics or client management within the BPM ecosystem. Key Responsibilities: 1. Deliver daily process targets while adhering to client‑defined SLAs. 2. Execute transactions accurately following prescribed guidelines and timelines. 3. Maintain compliance with governance mechanisms and audit requirements. 4. Work flexible business‑aligned shifts, including night shifts, to support 24×7 operations. 5. Continuously monitor and improve work‑methods to exceed performance standards. 6. Update and maintain records in MS Office applications with high attention to detail. 7. Communicate effectively with team leads and client stakeholders for issue resolution. 8. Participate in regular training sessions and knowledge‑sharing forums. 9. Identify process improvement opportunities and suggest automation ideas. 10. Uphold data security and confidentiality standards at all times. Technical & Professional Stack: MS Excel, MS Word, basic data entry tools, knowledge of mortgage and income‑tax concepts (advantageous), and familiarity with BPM software platforms used by Infosys BPM. The role does not require programming skills but values analytical thinking and a willingness to adopt new technologies. Growth Path: Starting as a Process Executive, high performers can progress to Senior Executive, Team Lead, Operations Manager and eventually to specialized roles in analytics, quality assurance or client relationship management. Infosys BPM provides structured learning pathways, certifications, and mentorship programs to accelerate career growth. Why Join Infosys BPM? The company offers a competitive entry‑level salary, comprehensive health benefits, and a vibrant campus‑style environment. Employees gain exposure to global clients, cutting‑edge automation tools, and a culture that rewards initiative. With a clear promotion framework and opportunities to work across domains, a fresh graduate can quickly build a versatile skill set and a rewarding career trajectory.