Data Analyst

The ideal candidate should have strong attention to detail, good communication skills, sound knowledge of MS Excel, and the ability to work independently while maintaining accuracy, productivity, and quality standards.

About the Role ARDEM Data Services is looking for a detail-oriented and analytical Data Analyst – BOL Processing to support client operations by accurately processing and validating Bills of Lading (BOL) data in the client system. The role involves reviewing source documents, extracting relevant information, entering data accurately into the client system, validating records, identifying discrepancies, and coordinating with internal teams for clarification and resolution. Key Responsibilities BOL Data Processing Process Bills of Lading (BOL) accurately in the client-provided system. Review BOL documents and identify relevant data fields required for processing. Extract, enter, and update information accurately in the designated system. Ensure all required fields are completed correctly before submitting records. Follow defined process guidelines, work instructions, and client-specific requirements. Maintain consistency and accuracy while processing high volumes of documents. Data Validation & Quality Verify entered information against source documents before final submission. Identify missing, incorrect, inconsistent, or duplicate information. Perform data validation and necessary corrections within the defined process. Maintain high levels of accuracy while meeting daily productivity targets. Escalate exceptions, unclear information, and process-related issues to the appropriate team. Follow quality control procedures and incorporate feedback to improve accuracy. CRM / System Management Use Salesforce or similar CRM/business systems for data entry, tracking, and record management. Update records accurately and maintain data integrity within the system. Navigate multiple system screens and applications efficiently. Follow system-specific procedures for creating, updating, and reviewing records. Maintain proper documentation of exceptions and pending items. Coordination & Communication Coordinate with internal teams for clarification, updates, and issue resolution. Communicate process-related concerns clearly and professionally. Escalate critical or unresolved issues within the defined turnaround time. Respond to internal queries related to assigned work. Maintain effective communication with team members and supervisors. Productivity & Process Compliance Manage multiple tasks and priorities effectively. Complete assigned work within defined turnaround times. Consistently meet productivity, quality, and accuracy expectations. Follow company policies, process SOPs, security guidelines, and client requirements. Maintain confidentiality and appropriate handling of client information. Adapt to process changes, new instructions, and system updates. Reporting & Documentation Maintain accurate records of completed and pending work. Provide required status updates to the reporting manager/team. Track exceptions, errors, and pending cases as required. Support the team in preparing operational reports and maintaining process documentation.