KYC Operations Analyst 2

Citi’s interview process typically starts with a timed online aptitude test, followed by a technical/domain round focusing on KYC, AML regulations and risk scenarios. The managerial round assesses problem‑solving and communication skills, while the HR round discusses cultural fit and compensation. Candidates should be prepared with clear examples of compliance work and stay updated on recent regulatory changes.

Citi promotes a performance‑driven yet inclusive culture where employees are encouraged to innovate and take ownership. The firm offers structured learning, mentorship programs, and a good work‑life balance, especially for hybrid roles in major Indian cities.

Bachelor's degree in Business, Finance, Economics, Commerce, Engineering or related fields; minimum 60% aggregate (or CGPA 6.5/10); no active backlogs; graduating batch 2025 or 2026; freshers or up to 2 years of relevant experience; strong communication and analytical skills.

Round 1: Online Assessment (aptitude and logical reasoning) → Round 2: Domain/Technical Interview (KYC & AML concepts) → Round 3: Managerial Interview (situational and behavioral) → Round 4: HR Interview (fit and compensation discussion)

Citi is one of the world’s leading financial services groups, operating in more than 160 countries with a workforce of over 200,000 professionals. In India, Citi has built a strong presence across banking, capital markets, and wealth management, offering a culture that blends global best practices with local insight. The firm is known for its commitment to innovation, diversity, and community impact, providing employees with opportunities to work on high‑impact projects that shape the future of finance. The KYC Operations Analyst 2 role is an intermediate‑level position within Citi’s Operations – Services family, specifically under the Business KYC function. As a KYC Operations Analyst, you will be part of a dedicated team that safeguards the bank’s reputation by ensuring that every client onboarding and ongoing relationship complies with anti‑money‑laundering (AML) regulations and Citi’s internal policies. This role is ideal for fresh graduates who have a keen eye for detail, strong analytical abilities, and an interest in risk management and compliance. **Key Responsibilities** 1. Conduct thorough client profile reviews for new and existing customer accounts. 2. Verify that all documentation meets local regulatory requirements and Citi’s internal standards. 3. Update KYC forms, client records, and risk ratings in accordance with policy changes. 4. Follow up with clients to obtain missing or additional information before due dates. 5. Monitor and track KYC records, ensuring timely renewal and preventing overdue files. 6. Assist in the Appendix approval process and support action‑planning for expiring records. 7. Perform risk assessments and flag high‑risk clients for senior review. 8. Generate periodic compliance and management reports for the Control team. 9. Collaborate with cross‑functional teams such as Legal, AML, and Business Units to resolve complex cases. 10. Escalate any control issues transparently and contribute to continuous improvement initiatives. **Tech Stack & Tools**: Citi uses a blend of proprietary KYC platforms, AML screening tools (e.g., Actimize), MS Office Suite, basic SQL for data extraction, and document management systems. Familiarity with these tools helps streamline the verification process. **Growth Path**: Starting as an Analyst, high performers can progress to Senior Analyst, then to KYC Manager, and eventually to AVP/VP roles within the compliance and risk domain. Citi also offers rotational programs and leadership development courses to accelerate career growth. **Why Join Citi?** - Global brand with a strong reputation for compliance excellence. - Exposure to diverse client portfolios across banking, capital markets, and wealth management. - Structured learning programs, mentorship, and clear promotion pathways. - Competitive compensation, comprehensive benefits, and a collaborative work environment that values diversity and inclusion. Overall, this role offers a solid foundation for a career in financial compliance, providing both the technical know‑how and the strategic perspective needed to thrive in the banking sector.