Associate Analyst - Executive Assistant Support - USI Leadership Support Centre

Candidates typically face a timed online aptitude test followed by a technical interview that probes knowledge of Microsoft Office, ServiceNow ticket handling, and real‑world administrative scenarios. The final HR round assesses cultural fit, communication skills, and motivation for joining Deloitte. Preparation should focus on accuracy, clear articulation of past experiences, and understanding Deloitte’s values.

The USI Leadership Support Centre promotes an inclusive, learning‑centric environment where collaboration and mentorship are emphasized. Employees enjoy a balanced work‑life schedule with a 2 PM‑11 PM shift, and there are ample opportunities for skill upgrades through Deloitte University and internal training programs.

Any graduate (B.Tech, B.E., B.Com, BA, B.Sc., or equivalent) with less than 11 months of experience in admin/assistant roles. No specific branch restriction. Minimum 60% aggregate (or equivalent CGPA) preferred. No active backlogs at the time of joining. Freshers are encouraged to apply.

Round 1: Online Aptitude/Logical Reasoning Test → Round 2: Technical/Functional Interview focusing on Microsoft Office, ServiceNow, and scenario‑based questions → Round 3: HR Interview (fitment, behavioral questions, motivation)

Deloitte’s USI (U.S. India) Leadership Support Centre is part of Deloitte US’ extended delivery network in India. As a subsidiary of Deloitte, one of the world’s leading professional services firms, the centre provides high‑impact business support to senior leaders across Deloitte UK. The team works out of a modern campus in Hyderabad, fostering a collaborative environment where fresh talent can grow alongside seasoned professionals. Deloitte’s purpose‑driven culture emphasizes impact, inclusion, and continuous learning, making it an attractive destination for graduates who want to start a career in business support services. The role of Associate Analyst – Executive Assistant Support is designed for fresh graduates or candidates with less than a year of administrative experience. You will act as a bridge between UK‑based Executive Assistants and the Deloitte ecosystem, handling expense claims, travel itineraries, meeting logistics, and service‑now ticket management. The position offers a structured onboarding program, mentorship from senior analysts, and exposure to global processes, preparing you for future roles such as Executive Assistant, Operations Analyst, or Business Process Lead. Key Responsibilities: 1. Submit expense claims and reconcile American Express statements for UK partners using Deloitte’s finance tools. 2. Book meeting rooms, arrange travel itineraries, and manage calendar requests in line with Deloitte travel policy. 3. Respond promptly to ad‑hoc queries from Executive Assistants and other stakeholders. 4. Log and resolve tickets via the ESS Service Portal (ServiceNow) adhering to best‑practice guidelines. 5. Maintain quality assurance by filing all deliverables and correspondence in designated Microsoft Teams folders. 6. Update SOPs, process maps, and SIPOCs whenever procedural changes occur. 7. Act as out‑of‑office contact, handling client email flow during senior directors’ absences. 8. Build and nurture relationships with key client Executive Assistants and internal partners. 9. Provide coverage during holidays and sickness, ensuring uninterrupted support. 10. Participate in ad‑hoc projects for senior directors and associate partners, contributing to continuous improvement initiatives. Tech Stack & Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Microsoft Teams, ServiceNow (ESS Service Portal), Deloitte expense management systems, travel booking platforms, and basic knowledge of data reconciliation tools. Growth Path: Starting as an Associate Analyst, high performers can progress to Senior Analyst, Team Lead, or specialize as an Executive Assistant for senior leadership. Deloitte’s internal mobility program also allows movement across service lines such as Consulting, Risk Advisory, or Tax, leveraging the foundational skills acquired in this role. Why Join Deloitte USI Leadership Support Centre? You gain exposure to a global client base, receive world‑class training, and work in a culture that values diversity and inclusion. The role offers a clear career trajectory, competitive compensation, and the chance to develop soft skills—communication, stakeholder management, and problem‑solving—that are highly transferable across industries.