Apprentice Operations

The interview process typically consists of Recruitment Assessments, Interviews, and HR rounds. The difficulty level is moderate to challenging, with a focus on technical skills, problem-solving, and communication. Common questions include data analysis, problem-solving, and behavioral questions. Tips for success include preparing thoroughly, practicing coding skills, and showcasing relevant experiences.

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper.

Have graduated from college in 2026. Have the legal right to work in India. Have strong academic performance and be actively involved beyond the classroom. Be confident working with data and Microsoft Office (especially Excel). Be detail-oriented, organised and comfortable working in a fast-paced environment. Demonstrate integrity and a strong sense of responsibility.

Round 1: Recruitment Assessments → Round 2: Interviews → Round 3: HR (based on company knowledge)

The Apprenticeship Programme, offered over a duration of 12 or 24 months, is designed to provide participants with meaningful responsibilities and valuable hands-on experience from the outset. You won’t just observe how a global bank operates – you'll help power it. In Technology and Operations, you sit at the heart of how we deliver for our clients each day. You’ll work on live processes, support real transactions and help ensure our clients’ needs are met accurately, effectively, and safely. Throughout the programme, you’ll: • Take ownership of meaningful assignments that impact real clients • Build technical, analytical and problem-solving skills • Develop confidence working with data, systems and processes • Learn how risk, controls and governance protect a global bank • Strengthen your communication and stakeholder management skills • Gain exposure to senior leaders and thought-leadership sessions By the end of the year, you’ll understand how a global bank runs behind the scenes – and the role you can play in shaping its future. As an Operations Apprentice, you’ll support the teams that keep our banking engine running smoothly. You’ll: • Support day-to-day processing activities to ensure transactions are completed accurately and on time • Help monitor operational performance and customer service standards • Assist in resolving client queries and improving service outcomes • Track key metrics and maintain data to support reporting and decision-making • Support managers in overseeing transactions and meeting payment obligations • Learn how operational risk and controls work – and help ensure we meet regulatory and policy requirements • Contribute to continuous improvement initiatives within your team. You’ll gain first-hand experience of how strong operations enable global deals, protect clients, and maintain trust. Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential. Our Operations team is responsible for ensuring that the Bank operates with seamless execution, settles a variety of complex financial transactions through data driven decisions, process simplification and automation and by ensuring our internal and external stakeholders needs are met. We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term