Business Analyst

The interview process at Genpact typically involves a technical round and a HR round. The technical round assesses the candidate's technical skills and knowledge, while the HR round evaluates the candidate's communication skills, teamwork, and problem-solving abilities. The interview questions are designed to assess the candidate's ability to analyze complex business problems and develop effective solutions.

Genpact is a values-driven company that fosters a culture of innovation, collaboration, and continuous learning. We offer a dynamic work environment that encourages our employees to grow and develop their skills. Our employees are passionate about making a difference and are committed to delivering exceptional results.

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Round 1: Technical Round → Round 2: HR Round (based on company knowledge)

Genpact is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Inviting applications for the role of Business Analyst - Master Data Management! In this role we are looking for a qualified professional who can provide guidance to the team with subject matter expertise on Vendor master or Product master domain within SAP MDM process. Responsibilities: - Maintain product specification & harmonization plan and create new item onboarding Dispatch and track product documents (terms and conditions master data sheets etc.) - cooperate with international and national business departments within the scope of international master data management processes - As a Master Data Specialist you are responsible for monitoring data quality (e.g. via dedicated data quality tools) - You identify data quality improvements opportunities and align their implementation with the responsible teams - You ensure accuracy and adhere to metrics/KP Is / ensure data quality for deliverable is met and all metrics adhered - You are supporting the knowledge transfer to internal stakeholders as well as supporting global projects related to data quality - Responsible for all master data objects in respective scope of materials buying organization and pricing. - Execute day to day Master data management activities - Ensure master data integrity between modules & systems at efficient quality and accuracy Coordinate analyze and facilitate resolution of issues - Propose opportunities for improvement of Master Data Quality - You ensure error correction by end users and manage data incidents - Creating Data Quality report requests on behalf of the business teams to be implemented by the IT teams is part of your tasks - Act as the SME in the Master data management activities - Train and mentor other team members to ensure seamless delivery The requirements of the role include: - As a Master Data Specialist you have completed a university degree/studies or equivalent education - You are well educated in the area of master data analysis with SAP S/4 HANA and SAP Master Data Governance - Correspond with internal business departments and external business partners - SAP Ariba or SAP HANA knowledge is beneficial - You are proficient in working with MS Office (especially in Outlook One Note Word and Excel) - Additionally you have advanced experience in Excel - Knowledge of Syniti is considered an advantage - Very good English skills German language skills are a plus - A high degree of motivation excellent analytical and conceptual skills - Possess strong communication skills and a good sense of responsibility - Team player with strong analytical cooperation and communication skills - Enjoy working in a dynamic team - Very good English language skills - Reliability structured approach and independence characterize your strengths in working - Ensuring accuracy and quality in all tasks is facilitated by your meticulous attention to detail - Analyzing and reporting metrics of master data to reduce customer data issues and improved customer data quality in order to ensure that teams follow and support customer data governance policies - Developing and improving business processes through tools metrics to enable decision making - Good analytical skills propose process improvement plans - Quality improvement is expected - Knowledge on SAP ER Ps and workflow system